Twilight Wilde
Yakima,WA
Summary
Adept at enhancing guest experiences and streamlining operations, I excelled in roles at notable venues including Preston's Steakhouse. Leveraging exceptional customer service and proficient cash handling, I significantly contributed to team efficiency and customer satisfaction. My commitment to performance improvement and a strong work ethic underpins my professional approach. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Server
Preston's Steakhouse
11.2020 - 10.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Matt's Big Breakfast
Sky Harbor Airport
08.2016 - 03.2020
- Ensured smooth operations during busy periods with effective communication among team members.
- Promoted a safe working environment by adhering to health and safety regulations at all times.
- Addressed customer complaints and inquiries to verify satisfaction.
- Offered product samples, answered questions and helped customers find items.
Dove Valley Ranch
Dove Valley Ranch Golf Course
04.2014 - 09.2018
- Reduced the risk of accidents by maintaining a clean, organized work area around confined spaces.
- Safeguarded personnel from unauthorized entry into confined spaces by vigilantly enforcing strict security measures.
- Contributed to a positive work environment by collaborating closely with coworkers, sharing knowledge, and offering assistance when needed.
- Demonstrated strong commitment to workplace safety by actively participating in ongoing training sessions, staying up-to-date with industry best practices, and sharing knowledge with coworkers.
Education
Master of Arts - Massage Therapy
East West College of The Healing Arts
Portland, OR08.2006
High School Diploma -
Davis High School
Yakima, WA09.1994
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Performance Improvement
- Team Player
Timeline
Server
Preston's Steakhouse
11.2020 - 10.2023
Matt's Big Breakfast
Sky Harbor Airport
08.2016 - 03.2020
Dove Valley Ranch
Dove Valley Ranch Golf Course
04.2014 - 09.2018
Master of Arts - Massage Therapy
East West College of The Healing Arts
High School Diploma -
Davis High School
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