TY E. DRAKE
Lebanon,TN
Summary
Hardworking and passionate team player that strives to be punctual and driven in the workplace. History of keeping work areas clean, neat, and professionally arranged; with superb communication with a attentive and detail-oriented nature.
Overview
2
2
years of professional experience
Work History
Client Services Technician 1
Pace Analytical
11.2023 - 01.2024
- Test and process incoming environmental samples including: testing for pH, sulfuric acid, hydrochloric acid, and nitric acid, handling hazardous material, recording accurate data, prioritizing samples for processing, reporting broken containers mislabeled samples, and errors in chain of custody.
Cashier
Al's Foodland
06.2022 - 07.2023
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Host
Demo's Restaurant
09.2021 - 04.2022
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Answered customer questions about hours, seating, and menu information.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Education
Nursing
Middle Tennessee State University
Murfreesboro, TN12.2027
High School Diploma -
Lebanon High School
Lebanon, TN05.2023
Skills
- Work Prioritization
- Attention to Detail
- Empathy and patience
- Sterile technique
- Verbal and Written Communication
- Customer Assistance
- Adaptable and Flexible
- Service Minded
- Handling hazardous Material
- Laboratory safety protocols
- Sample Logging
Projects
BioSTEM 300 & 400 Research Project: Can our stream support Ambystoma Barbouri?: Observation on biodiversity and chemical parameters of the Lebanon High School campus stream. Project presented at Tennessee Academy of Science meeting, November 2023, and winner of 3rd place for Ecology and Environmental Science-1 Student Oral Presentation.
Timeline
Client Services Technician 1
Pace Analytical
11.2023 - 01.2024
Cashier
Al's Foodland
06.2022 - 07.2023
Host
Demo's Restaurant
09.2021 - 04.2022
Nursing
Middle Tennessee State University
High School Diploma -
Lebanon High School
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