Ty McKinley
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Proxsysrx
06.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Entered and processed patients' prescriptions into internal system.
- Resolved third-party billing, computer system and customer service issues.
Certified Pharmacy Technician Driver
Teche Action Clinic
05.2021 - Current
- Delivering medication to customers at home address, answering phone calls, maintaining patient safety and HIPPA, collecting personal information to file claim to insurance, check for correct medication, work register properly, greet and assist customers, clean work area, and maintain patient care
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Obtained signatures from customers upon delivery of goods.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
Pharmacy Technician
CVS Health
04.2020 - Current
- Operating on prescriptions, working register properly, and assisting customers
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Helper
Terrebonne Parish Recreation
11.2013 - 02.2019
- I keep the score and statistics and i have to communicate with coaches and children
- I also clean before and after my job.
- Followed supervisor instructions to complete tasks on time.
- Performed manual labor and random jobs to help teams accomplish goals.
- Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
- Operated various hand and power tools to complete general tasks.
- Managed waste disposal efficiently to maintain a clean job site that adhered to safety regulations.
Education
No Degree - Pharmacology
Unitech Training Academy-Houma
Houma, LA04.2020
High School Diploma -
H.L.Bourgeois
Gray, LA05.2016
Skills
- Insurance Billing
- Medication Documentation
- Pharmacy Technician Experience
- Customer Service (2 years)
- Clinical Pharmacy Experience
- Typing
- Order Entry
- HIPAA
- Quality Assurance
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Medical Insurance Claims Processing
- Equipment Cleaning and Maintenance
- Employee Training
- Resolving Complaints
- Updating medication histories
Certification
- CPR (11/01/21 - 11/01/23)
- First Aid Certification
- Pharmacy Technician Certification
- PTCB Certification
Timeline
Pharmacy Technician
Proxsysrx
06.2023 - Current
Certified Pharmacy Technician Driver
Teche Action Clinic
05.2021 - Current
Pharmacy Technician
CVS Health
04.2020 - Current
Helper
Terrebonne Parish Recreation
11.2013 - 02.2019
No Degree - Pharmacology
Unitech Training Academy-Houma
High School Diploma -
H.L.Bourgeois
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