Ty Scifres
Windsor,CO
Summary
Qualified Service Technician versed in machinery, electronics and basic principles of essential job functions. Solid background in diagnosing and resolving performance problems. Advises customers on preventive maintenance and configurations with potential to impact product performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Technician
21st Century Equipment LLC
Longmont , CO
2023.07 - Current
- Replaced worn or damaged parts with OEM replacements as necessary.
- Provided technical support to customers over the phone and in person.
- Responded quickly to emergency calls from clients needing immediate assistance.
- Adhered to quality assurance procedures during every stage of the service process.
- Assembled components into complete systems following blueprints or other instructions.
- Provided training on the safe usage of equipment when needed.
- Conducted preventive maintenance on a variety of machines and systems.
- Performed onsite repair of equipment at customer locations.
- Maintained accurate records of service calls, repairs, and parts used.
- Communicated with vendors regarding supply orders and delivery timelines.
- Repaired faulty components such as motors, pumps, valves, switches.
- Tested repaired items to ensure functionality before returning them to customers.
- Diagnosed problems and determined solutions for various customer issues.
- Followed all safety protocols while performing work in potentially hazardous environments.
- Collaborated with team members to complete projects efficiently and effectively.
- Troubleshot electrical circuits using schematics and diagrams.
- Identified potential problems during routine inspections in order to prevent future breakdowns.
Yard Coordinator
4 Rivers Equipment
Longmont , CO
2022.03 - 2023.07
- Developed policies for managing hazardous waste disposal in compliance with local regulations.
- Monitored incoming shipments to verify accuracy against purchase orders and invoices.
- Maintained accurate records of inventory, repairs, and usage.
- Created reports summarizing operational activities within the assigned department.
- Facilitated communication between management and staff regarding yard operations.
- Supervised the daily operations in the yard area, including safety protocols.
- Streamlined processes by identifying areas for improvement within the department.
- Collaborated with other departments across the organization as needed.
- Resolved discrepancies between delivery documents and actual goods received.
- Provided training to new employees on safe handling practices in the yard area.
- Performed routine maintenance on vehicles, machinery, tools, and other equipment as needed.
- Coordinated with service providers to ensure timely delivery of supplies and materials.
Detail Manager
Ed Carroll Motor Company
Fort Collins , CO
2020.08 - 2022.03
- Provided guidance and support to team members in order to increase productivity and efficiency.
- Developed, implemented and maintained detailed procedures for quality assurance.
- Managed vendor relationships in order to ensure timely delivery of goods and services.
- Created standard operating procedures for all tasks related to detail management .
- Maintained accurate records of inventory levels, stock movements and customer orders.
- Resolved conflicts between personnel in a timely manner.
- Ensured customer satisfaction by providing excellent service and attention to detail.
- Identified opportunities for cost savings through process optimization or automation.
- Resolved customer complaints in a timely manner while maintaining high levels of customer service.
- Facilitated smooth operations by managing the day-to-day activities of the team.
- Taught team members how to properly wash, wax and vacuum vehicles.
- Documented orders, daily activities, weekly schedules and team performance.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Sales Associate
Nike Factory Store
Loveland , CO
2019.02 - 2020.07
- Maintained cleanliness of store environment including floors, windows, displays.
- Processed credit card transactions quickly and securely.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Organized stockroom shelves according to size, color or style.
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Attended weekly team meetings to review performance goals and objectives.
- Developed promotional strategies to increase sales volume.
- Handled customer complaints in a professional manner.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Processed transactions using a point-of-sale system.
- Greeted customers and provided exceptional customer service.
Education
Journeyman Course -
John Deere University
Bridgeport, NE2024-08
High School Diploma -
Colorado Early Colleges - Parker
Fort Collins, CO2019-05
Skills
- Customer Service
- Preventive Maintenance
- Regulatory Compliance
- Technical Support
- Quality Assurance
- Work Documentation
- Equipment Troubleshooting
- Commercial construction experience
- Testing and analysis
- Expertise in installations
- Equipment Inspection
- Electrical Systems
- Construction equipment expertise
- Agricultural equipment expertise
- Forklift equipment expertise
- Diagnostics expertise
- Operating Test Equipment
- HVAC Systems
Certification
- Forklift Certified
- Certified John Deere Technician
- Certified CFC-12, HFC-134a, and HFO-1234yf refrigerant service and recycling
Timeline
Service Technician
21st Century Equipment LLC
2023.07 - Current
Yard Coordinator
4 Rivers Equipment
2022.03 - 2023.07
Detail Manager
Ed Carroll Motor Company
2020.08 - 2022.03
Sales Associate
Nike Factory Store
2019.02 - 2020.07
Journeyman Course -
John Deere University
High School Diploma -
Colorado Early Colleges - Parker
- Forklift Certified
- Certified John Deere Technician
- Certified CFC-12, HFC-134a, and HFO-1234yf refrigerant service and recycling
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