Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ty Thomson

Colorado Springs,CO

Summary

Energetic, Sports Communication graduate, with background in customer service and sales, known for high productivity and efficient completion of tasks. Specialized skills include team management, audience engagement strategies, and promotional ideas. Excel in communication, adaptability, and team leadership, ensuring peak performance in dynamic environments.

Overview

5
5
years of professional experience

Work History

Lead Barista

Dutch Bros
Colorado Springs, CO
08.2020 - Current
  • Demonstrated exceptional customer service skills, resolving customer complaints in a professional manner.
  • Created signs and displays to advertise store products or events.
  • Described menu items to customers and suggested products based on stated preferences.
  • Supported highest standards of conduct and service to support company reputation.
  • Supervised and trained baristas to ensure adherence to company policies and procedures.
  • Maintained accurate records of daily transactions, including cash register operations, sales and inventory levels.
  • Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
  • Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.

Sales Associate

Scheels
Colorado Springs, CO
05.2024 - 10.2025
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Developed trusting relationships with customers by making personal connections.
  • Answered store and merchandise questions and led customers to wanted items.
  • Tracked sales performance metrics to identify trends in market place.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Recommended, selected and located merchandise based on customer desires.

Education

Bachelor of Science - Sports Communication

University of Colorado At Colorado Springs
Colorado Springs, CO
05-2025

Skills

  • Inventory Management
  • Event Promotion
  • Team Management
  • Customer Service
  • Change Management Adaptability
  • Conflict Resolution
  • Marketing Proficiency
  • Effective Public Speaking
  • Strategic Messaging

References

References available upon request.

Timeline

Sales Associate

Scheels
05.2024 - 10.2025

Lead Barista

Dutch Bros
08.2020 - Current

Bachelor of Science - Sports Communication

University of Colorado At Colorado Springs

Similar Profiles

CREATE PROFILE
Ty Thomson