Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tyanna Denord

Sarasota

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Associate

Walgreens
09.2022 - 04.2024
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Pharmacy Technician

Walgreens
09.2021 - 03.2022
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels.
  • Assisted pharmacists by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.

Education

Degree Seeking - Biological Studies

Florida Atlantic University
Boca Raton, FL
08.2024

High School Diploma -

Sarasota High School
Sarasota, FL
05.2020

Skills

  • Customer Service
  • Customer Support
  • Problem Resolution
  • Team Collaboration

Certification

  • Pharmacy Technician License, December 2021 - December 2022
  • BLS Training Certification- March 2024

Timeline

Customer Service Associate

Walgreens
09.2022 - 04.2024

Pharmacy Technician

Walgreens
09.2021 - 03.2022

Degree Seeking - Biological Studies

Florida Atlantic University

High School Diploma -

Sarasota High School
Tyanna Denord