Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Walgreens
09.2022 - 04.2024
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
Maintained a high level of product knowledge, providing accurate information to customers.
Answered customer telephone calls promptly to avoid on-hold wait times.
Pharmacy Technician
Walgreens
09.2021 - 03.2022
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Calculated dosage, filled prescriptions, and prepared prescription labels.
Assisted pharmacists by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Education
Degree Seeking - Biological Studies
Florida Atlantic University
Boca Raton, FL
08.2024
High School Diploma -
Sarasota High School
Sarasota, FL
05.2020
Skills
Customer Service
Customer Support
Problem Resolution
Team Collaboration
Certification
Pharmacy Technician License, December 2021 - December 2022