Tyeisha Carswell Thompson
Miramar,FL
Summary
Detail-oriented Patient Financial Representative with 26+ years of experience in healthcare. Seeking a challenging and rewarding position, in a growing organization where I can continue to develop and enhance my skills and knowledge. Working closely with physicians to give patients the best possible care.
Overview
27
27
years of professional experience
3
3
years of post-secondary education
Work History
Patient Financial Representative
Memorial Regional Hospital- Cardiac Services
Aventura, Florida
05.2015 - Current
- Greet patients and visitors in a professional and friendly manner
- Answer phones, take messages, and direct calls to the appropriate staff
- Check patients in and out
- Provide patients with copay and billing information
- Enter patient and Insurance information into computer
- Scheduling, confirming, and following up with patient appointments at the hospital or diagnostic facilities
- Verify insurance information
- Obtain referrals and authorizations for patients to see specialist and receive diagnostic procedures
- Responded to patient messages in a courteous and efficient manner.
- Work with physicians closely to make sure documents, reports, and/or medical records are received prior to the appt
Medical Assistant/ Office coordinator
Dr. Richard Reines, M.D.
Hollywood, US
03.1999 - 05.2015
- Medical Assistant/Office coordinator/ Secretary/ Payroll clerk
Education
Associate of Science - Health Services Administration
Keiser University
Pembroke Pines, FL 09.2007 - 12.2008
Associate of Arts - Medical Assistant
A.T.I. Health Education Center
Miami Gardens, FL 06.1997 - 12.1998
Skills
- Organizational skills
- Bookkeeping
- Epic software
- Medical terminology
- Insurance billing and coding
- Multi-tasking skills
- Excel and Powerpoint proficient
- EpicLink (Memorial)
- Patient follow-up
- Problem solving
- Attention to detail
- Effective communication
- Time management
- Interpersonal skills
- Multitasking capacity
- Patient registration
- Appointment scheduling
- Referrals coordination
- Customer service
Timeline
Patient Financial Representative
Memorial Regional Hospital- Cardiac Services
05.2015 - Current
Associate of Science - Health Services Administration
Keiser University
09.2007 - 12.2008
Medical Assistant/ Office coordinator
Dr. Richard Reines, M.D.
03.1999 - 05.2015
Associate of Arts - Medical Assistant
A.T.I. Health Education Center
06.1997 - 12.1998