Tyeshia
Washington
Summary
Respectful Front Desk Agent with extensive background in hospitality industry. Committed to creating memorable experiences for guests. Recognized for cordially answering phones, greeting guests and managing check-in and check-out processes.
Overview
2026
2026
years of professional experience
2006
2006
years of post-secondary education
Work History
Front Desk Agent
Courtyard by Marriott
Alexandria
05.2023 - Current
- Greeted guests warmly and efficiently upon arrival at the hotel.
- Managed reservation system to handle guest bookings and inquiries effectively.
- Provided information on hotel services, amenities, and local attractions to guests.
- Answered phones, responded to inquiries, and took messages.
- Assisted with check-in and check-out procedures for guests.
- Provided excellent customer service while upholding company policies.
CNA
Stoddard Baptist Nursing Home
Washington
03.2017 - 01.2019
- Assisted residents with daily living activities and personal hygiene.
- Maintained cleanliness and organization in resident rooms and common areas.
- Documented resident care activities accurately in electronic health records.
Food Service Worker
Aramark
Alexandria
Education
Wilson Senior High School
Washington, DCSkills
- Guest relations
- Reservation management
- Electronic health records
- Hospitality standards
- Customer service
- Team building
- Room assignments
- Reservations
- Daily living assistance
- Team collaboration
- Feeding assistance
- Patient care
Timeline
Front Desk Agent
Courtyard by Marriott
05.2023 - Current
CNA
Stoddard Baptist Nursing Home
03.2017 - 01.2019
Food Service Worker
Aramark
Wilson Senior High School