Knowledgeable restaurant server with strong background in hospitality management and team leadership. Demonstrated success in enhancing guest satisfaction and streamlining dining service operations. Proven ability to train and mentor staff while maintaining high standards of service and efficiency.
Work History
Lead Server
2 Years 1 Month
Harbor Place at Cottesmore | 05.2024 - 06.2026
Manage and lead your crew of servers.
Expedite resident and guest dinners on a service line.
Clean and reset linen dining rooms for next meal service.
Memorize menu items along with updates and daily specials.
Take resident and guest orders in dining room while guiding new members through meal routines.
Assign tasks and deep cleaning to your crew.
Thoroughly clean all dishes, silverware, pans etc. after service.
Help residents throughout the day with random questions or tasks to the best of your ability.
Sales Representative
2 Months
MINT Pest Control | 06.2025 - 08.2025
Developed personalized pest control solutions to meet diverse customer needs.
Conducted thorough inspections to identify pest issues and recommend effective treatments.
Built strong customer relationships through exceptional service and follow-up communication.
Collaborated with team members to streamline sales processes and improve overall efficiency.
Expanded customer base through cold calling, networking, and relationship building.
Airbnb Host
3 Years
Bold Abodes Vacation Rentals | 06.2023 - Current
Managed guest communications to ensure exceptional customer service and satisfaction.
Optimized listing visibility using targeted marketing strategies across multiple platforms.
Implemented efficient check-in/check-out processes to enhance guest experience.
Coordinated property maintenance and cleaning schedules for optimal operational efficiency.
Ensured a clean and welcoming environment by conducting thorough inspections and addressing maintenance issues in a timely manner.
Manual Laborer
5 Years 11 Months
Steve Hiatt | 07.2020 - Current
Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
Performed demanding physical work over extended periods and modeled a positive attitude.
Understood how to operate and maintain job site equipment for maximum productivity safely.
Loaded materials and tools into vehicles and unloaded them upon arrival at job sites.
Displayed high standards for quality workmanship and routinely double-checked work.
Gained independent working skills and guided and mentored less experienced team members.
Read plans, instructions, or specifications to determine work activities.
Team Member
7 Months
Burger King | 08.2023 - 03.2024
Prepping and resupplying food and supplies to the food line.
Cooking and building food supplies to company standard.
Following customer specifications including allergens and sensitivities.
Taking customer orders over the drive-thru speaker and at the front counter.
Taking payment from customers.
Checking the quality of food items and serving dishes to customers.
Helped train new employees to exceed company standards.