Tyghra Maloney
Beaver,OH
Summary
Dynamic professional with a proven track record in customer service and inventory management, honed across roles at esteemed employers. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating exceptional organizational abilities and empathy. Skilled in resolving issues efficiently, underscoring a commitment to excellence and integrity in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Cashier Team Lead
Tim Hortons
08.2016 - 11.2021
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted with patient transfer and ambulation.
- Assisted patients in daily activities, promoting their independence and dignity.
- Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
- Managed challenging behaviors effectively through de-escalation techniques and clear communication methods with both the patient and staff involved.
- Improved patient comfort by providing compassionate and attentive care.
Cashier
Sunnoco
02.2023 - 04.2024
Hospitality Aide
Pavilion of Piketon
04.2023 - 08.2023
Education
Diploma - Public Safety/healthcare
Pike Ctc
Piketon, OH04.2022
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cleaning and sanitizing
- Organizational abilities
- Issue Resolution
- Inventory Management
Timeline
Hospitality Aide
Pavilion of Piketon
04.2023 - 08.2023
Cashier
Sunnoco
02.2023 - 04.2024
Cashier Team Lead
Tim Hortons
08.2016 - 11.2021
Diploma - Public Safety/healthcare
Pike Ctc
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