Tyheshi Warfield
Baltimore,MD
Summary
Detail-oriented administrative coordinator with experience supporting busy public service, healthcare, and nonprofit settings. Coordinates scheduling, intake, payments, data entry, and confidential records while keeping daily operations organized and accurate. Known for clear communication, dependable follow-through, and calm support for residents, staff, and clients.
Overview
9
9
years of professional experience
Work History
Administrative Coordinator
House of Ruth Gateway Project
12.2023 - 08.2026
- Coordinated daily office operations, appointments, meetings, email, telephone coverage, and workflow priorities in a fast-paced program setting.
- Served as a professional point of contact for residents, staff, and external stakeholders, responding to questions and service requestswith empathy.
- Scheduled participants for intake, verified required Information, and supported timely onboarding and service delivery.
- Served as a professional point of contact for residents, staff, and external stakeholders, responding to questions and service requests with empathy.
- Processed cash, card, and check payments and maintained accurate transaction records in accordance with office procedures.
- Closed and organized case files, ensuring accuracy and compliance after receiving final documentation, judgments, and closing orders, including returned appellate records.
Unit Clerk
City of Baltimore Mayor's Office of Employment Development
01.2023 - 12.2023
- Reviewed and processed high volumes of participant data and documentation while meeting daily productivity, accuracy, and audit standards
- Assisted YouthWorks participants with applications and required documents and maintained compliant electronic folders
- Used the YouthWorks database to research and resolve participant, worksite, staff, and public inquiries efficiently.
- Prepared professional correspondence for worksites, youth, and parents, clearly communicating policies and procedures.
- Supported program coordinators through data entry, records management, scanning, copying multi-line phones, and general office administration
- Delivered work-readiness and life-skills presentations to help participants understand program expectations and requirements.
Unit Associate and Environmental Associate
Johns Hopkins Health System
03.2020 - 01.2023
- Supported patient-care operations by coordinating information, responding to service requests, and maintaining safe, organized unit environments
- Prepared rooms for admission and entered new patient and transfer information accurately into hospital systems.
- Managed inventory by monitoring, ordering, stocking, and distributing supplies and equipment, including Pyes, isolation carts, and medication-room items.
- Streamlined supply chain by reconciling deliveries, returning excess supplies for credit, and maintaining equipment and inventory.
- Followed infection-control, safety, sanitation, and quality procedures throughout patient-care and public areas.
- Answered phones, prioritized requests, and communicated professionally with patients, visitors, coworkers, supervisors, and the charge nurse.
Office Clerk Ill and Data Entry Clerk
Baltimore City Health Department
12.2018 - 07.2019
- Interviewed clients by telephone and in person to collect, verify, and document demographic and health information.
- Retrieved Immunization records through online portals and transmitted records securely by fax or email.
- Sorted, validated, and entered information into health databases and office spreadsheets to ensure data integrity.
- Maintained clinical files, activity logs, and confidential patient documentation to support accurate record-keeping.
- Filed, shelved, and organized records to facilitate efficient document retrieval and streamline office operations.
Office Support Clerk
Baltimore City Property Registration
01.2018 - 11.2018
- Assisted customers with program applications, forms, questions, and required documentation
- Communicated with coworkers, supervisors, and customers by phone and in writing to coordinate services and resolve inquiries.
- Prioritized and managed administrative tasks, contributing to efficient workflow and timely assignment completion.
- Maintained and updated electronic database records, ensuring accurate and accessible property files.
Education
High School Diploma -
Frederick Douglas High School
Baltimore, MD06-1997
Skills
- Records management
- Data management
- Office administration
- Workflow coordination
- Calendar management
- Financial tracking
- Client relations
Timeline
Administrative Coordinator
House of Ruth Gateway Project
12.2023 - 08.2026
Unit Clerk
City of Baltimore Mayor's Office of Employment Development
01.2023 - 12.2023
Unit Associate and Environmental Associate
Johns Hopkins Health System
03.2020 - 01.2023
Office Clerk Ill and Data Entry Clerk
Baltimore City Health Department
12.2018 - 07.2019
Office Support Clerk
Baltimore City Property Registration
01.2018 - 11.2018
High School Diploma -
Frederick Douglas High School