Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyjaye Elbourne

Ft. Washington,MD

Summary

Reliable and detail-oriented worker with strong customer service and organizational skills. Interested in medical office assistant, warehouse, and front desk roles. Quick learner with the ability to work in fast-paced environments and handle responsibilities professionally.

Overview

2
2
years of professional experience

Work History

Cashier

The Cheesecake Factory
05.2025 - 10.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels

Guest Advocate (Front End / Customer Service)

Target
12.2024 - 05.2025
  • Customer service & problem-solving
  • Handled cash, credit, and gift card transactions using point-of-sale system.
  • Data entry and record keeping
  • Handling multiple calls/tasks at once
  • Clear communication skills
  • Microsoft Word / basic computer skills

Customer Service Representative

Amazon
Baltimore, Maryland
10.2023 - 09.2024
  • Answered incoming phone calls and assisted customers with questions and concerns
  • Provided accurate information about services, orders, and account details
  • Handled customer issues professionally and resolved problems quickly
  • Maintained a friendly and professional tone during all interactions

Sortation Associate

Amazon
12.2023 - 03.2024
  • Take packages off conveyor belts
  • Sorted packages efficiently for timely shipment to customers.
  • Scan them with a handheld device
  • Put them in the correct area based on ZIP code or route

Education

Friendly High
Fort Washington , MD

Skills

  • Communication skills
  • Friendly and professional attitude
  • Handling customers/guests
  • Answering phones
  • Scheduling appointments
  • Data entry
  • Microsoft Word / Excel
  • Packing and sorting
  • Following safety procedures
  • Lifting / physical work
  • Time management
  • Teamwork
  • Reliability
  • Attention to detail

Timeline

Cashier

The Cheesecake Factory
05.2025 - 10.2025

Guest Advocate (Front End / Customer Service)

Target
12.2024 - 05.2025

Sortation Associate

Amazon
12.2023 - 03.2024

Customer Service Representative

Amazon
10.2023 - 09.2024

Friendly High
Tyjaye Elbourne