Tyjuon Johnson
Owings Mills,MD
Summary
Equipped Customer service representative with 5 Years experience in both clerical and customer service positions. Possesses strong problem-solving abilities, willingness to learn, and excellent communication skills. Conditioned to complete all tasks in a timely manner while under pressure.
Overview
5
5
years of professional experience
Work History
Car Sales Consultant
Easterns Automotive Group
Baltimore, MD
12.2024 - 06.2025
- Assisted in inventory management, ensuring accurate stock levels and product availability.
- Utilized CRM systems to track customer interactions and preferences for tailored service.
- Answered telephone and email inquiries from potential customers.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Achieved top sales performance consistently by effectively showcasing vehicles and their features to prospective buyers.
Financial Sales Representative
Security Plus Federal Credit Union
Owings Mills, MD
12.2023 - 11.2024
- Facilitated client meetings to explain product features and benefits, driving engagement.
- Managed a diverse portfolio of high-net-worth clients, ensuring optimal asset allocation and risk management strategies.
- Collaborated with internal departments to develop customized financial solutions tailored to individual client needs.
- Conducted comprehensive financial reviews to ensure clients'' portfolios were aligned with their overall objectives and risk tolerance levels.
Sales Consultant
Maryland Auto Mall
Nottingham, MD
05.2020 - 11.2023
- Conducted vehicle appraisals, providing fair trade-in values for customer satisfaction.
- Trained new sales associates on company policies and best practices to improve team performance.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Conducted comprehensive needs assessments for clients to recommend suitable vehicles based on preferences, budget, and requirements.
Education
High School Diploma -
Newtown High School
Owings Mills, MD06-2018
Skills
- Customer service
- Verbal and written communication
- Appointment scheduling
- Documentation and reporting
- Email and telephone etiquette
- Financing coordination
- Strong communication and interpersonal skills
- Multitasking
Timeline
Car Sales Consultant
Easterns Automotive Group
12.2024 - 06.2025
Financial Sales Representative
Security Plus Federal Credit Union
12.2023 - 11.2024
Sales Consultant
Maryland Auto Mall
05.2020 - 11.2023
High School Diploma -
Newtown High School