Summary
Overview
Work History
Education
Skills
Timeline
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TYKIA HAY

Flemington,NJ

Summary

Objective- To obtain a position that will utilize education interpersonal/organizational skills and will help grow in the field of study in order to prepare for my career.

Overview

11
11
years of professional experience

Work History

Direct Support Professional

Beacon Specialized Living
06.2022 - Current
  • Assisted disabled clients to support independence and well-being.
  • Administered medication as directed by physician.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Transported clients to and from medical appointments with safety and efficiency.

Clerk

US Postal Service
11.2013 - Current
  • Processed and organized incoming mail for distribution to appropriate departments.
  • Labeled packages with clear, correct information to reduce mailing errors.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Maintained accurate records of incoming and outgoing mail for reliable reference.
  • Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.

Claims Processor

HORIZON BLUE CROSS BLUE SHIELD
04.2012 - 11.2013
  • Utilized specialized software to process incoming claims, enter data and generate reports.
  • Managed workload and priorities to meet claims processing meet deadlines.
  • Complied with regulations and guidelines related to claims processing to maintain quality and adherence to standards.
  • Assisted in onboarding of new claims processors to familiarize with company procedures, policies and processes.

Education

Some College (No Degree) - Software Engineering

New Jersey Institute of Technology
Newark, NJ

Some College (No Degree) - Computer Science

Virginia State University
Petersburg, VA

High School Diploma -

American History High School
Newark, NJ
06.2010

Skills

  • Proficient in leadership as well as customer service, filing, answering phones, faxing, and data entry
  • Personalized Support
  • Clinical Quality Program Standards
  • Shipping and Receiving Proficiency
  • Training Junior Team Members
  • Accounts Payable and Accounts Receivable
  • Ability to multitask in high paced work environments
  • Ability to adapt to different roles

Timeline

Direct Support Professional

Beacon Specialized Living
06.2022 - Current

Clerk

US Postal Service
11.2013 - Current

Claims Processor

HORIZON BLUE CROSS BLUE SHIELD
04.2012 - 11.2013

Some College (No Degree) - Software Engineering

New Jersey Institute of Technology

Some College (No Degree) - Computer Science

Virginia State University

High School Diploma -

American History High School

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TYKIA HAY