Tyla J Bryant
Middletown
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
Store Manager
Pacific Sunwear
West Nyack
05.2022 - 01.2026
- Managed daily store operations and ensured compliance with company policies.
- Led and developed a team of sales associates to enhance performance.
- Implemented visual merchandising standards to promote product visibility.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Recruited, trained and supervised new employees.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Evaluated store performance and incorporated feedback to implement improvement plans.
Assistant Store Manager
True Religion Jeans
Central Valley
03.2020 - 04.2022
- Supervised team members to ensure excellent customer service levels.
- Formed and sustained strategic relationships with clients.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
Store Manager
Sunglass Hut - Luxottica
Stamford
01.2015 - 10.2019
- Managed daily store operations and ensured compliance with company policies.
- Prepared monthly reports on sales figures, expenses, profits.
- Prepared weekly schedules to verify proper floor coverage.
- Maintained accurate records of employee performance reviews.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Co Manager
Bath & Body Works
Milford
03.2010 - 12.2015
- Supervised daily operations to maintain store standards and customer service.
- Managed inventory levels to ensure optimal stock availability.
- Managed inventory levels to ensure optimal stock availability on the sales floor.
Education
Bachelor of Science - Political Science And Government
University of New Haven
West Haven, CT 08.2009 - 01.2014
Skills
- Customer relationship management
- Cash handling
- Team building
- Effective communication
- Time management
References
References available upon request.
Timeline
Store Manager
Pacific Sunwear
05.2022 - 01.2026
Assistant Store Manager
True Religion Jeans
03.2020 - 04.2022
Store Manager
Sunglass Hut - Luxottica
01.2015 - 10.2019
Co Manager
Bath & Body Works
03.2010 - 12.2015
Bachelor of Science - Political Science And Government
University of New Haven
08.2009 - 01.2014