TYLAN WARE
Cincinnati,Ohio
Summary
Frequently praised as adaptable by peers, I can be relied upon to help your team achieve its goals. Experienced candidate well-versed in the hospitality industry. Proven track record of delivering exceptional customer service that has resulted in repeat customers and increased revenue for the restaurants. Adept at multitasking a variety of tasks such as taking orders, stocking supplies, and helping out fellow staff. Motivated worker experienced in the restaurant industry. Ensuring all orders are served timely and accurately. Skilled in multitasking and problem-solving while maintaining a positive attitude in a fast-paced environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Cracker Barrel's Old Country Store
09.2019 - Current
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Memorized frequent customer preferences to build relationships and loyalty
- Used good communication skills to reduce guest dissatisfaction
- Answered telephones to take reservations or to-go orders
- Encouraged guests to buy additional items such as appetizers, drinks, and desserts
Server
Buffalo Wild Wings
09.2023 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Skills
- Order Accuracy
- Dining Area Maintenance
- Dining Customer Service
- Stocking and Replenishing
- Suggestive Selling
- Menu Memorization
Certification
Serve Safe Alcohol Certification
Timeline
Server
Buffalo Wild Wings
09.2023 - 09.2024
Server
Cracker Barrel's Old Country Store
09.2019 - Current
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