Tyleigh Jones
Groves,Texas
Summary
At TradeMark I reached 103 memberships in one month. I created lifelong customers who I respect. I do well under pressure. I also love helping people, especially if it makes their life easier! I’m a quick learner and a rule follower.
Overview
3
3
years of professional experience
Work History
Sales Associate
Trademark Car Wash
Port Arthur, TX
01.2022 - 08.2023
- Handled cash transactions efficiently, ensuring accuracy in all financial exchanges as well as managing returns, exchanges, and refunds within the store’s policy.
- Organized to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business, build rapport and loyalty, and provide a good service to all and any customers!
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Achieved monthly sales targets consistently by working to meet goals and maintaining a high level of product knowledge.
- Maintained accurate inventory records to ensure adequate situations that could impact customer satisfaction.
To-Go Server/Host
Reel Cajun Seafood Restaurant and Bar
Port Arthur, TX
01.2021 - 09.2021
- Had timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring expectations effectively.
- Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
- Reviewed orders to determine appropriate delivery inclusions such as utensil type and quantity, napkins, straws, and promotional coupons.
- Served as a reliable team player by covering shifts when necessary to maintain optimal staffing levels during busy periods.
- Handled cash transactions accurately, contributing to a well-balanced till at shift''s end.
- Washed hands regularly throughout shift to comply with safety and sanitation protocol.
Retail Sales Associate
Hollister.Co
Beaumont, TX
05.2020 - 12.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
High School Diploma -
Port Neches-Groves High School
Port Neches05.2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Goal oriented
- Relationship building
- Cash handling accuracy
Timeline
Sales Associate
Trademark Car Wash
01.2022 - 08.2023
To-Go Server/Host
Reel Cajun Seafood Restaurant and Bar
01.2021 - 09.2021
Retail Sales Associate
Hollister.Co
05.2020 - 12.2020
High School Diploma -
Port Neches-Groves High School