Tyler Atwood
North Richland Hills,TX
Summary
Dynamic Co-Manager at Walmart with a proven track record in staff development and strategic planning. Enhanced sales revenue through effective training and mentoring, while fostering a collaborative team environment. Skilled in inventory control and customer service, driving improvements in both operational efficiency and customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Co Manager
Walmart
04.2021 - Current
- Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
- Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
- Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
- Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.
- Collaborated with Store Manager to develop promotional strategies that effectively attracted new customers and increased foot traffic.
- Developed comprehensive action plans for underperforming departments, resulting in significant improvements in sales figures and customer satisfaction ratings.
- Increased sales revenue by training and mentoring staff in effective selling techniques and product knowledge.
- Managed scheduling for all employees to ensure adequate coverage during peak periods without compromising labor cost objectives.
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
- Coordinated visual merchandising efforts across different departments for cohesive displays that maximized sales potential.
Team Lead
Walmart
12.2020 - 04.2021
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
Academy Trainer
Walmart
12.2019 - 12.2020
- Monitored employee and customer interactions to assess quality of service.
- Promoted a culture of continuous learning within the team by organizing workshops and sharing relevant resources regularly.
- Developed and maintained relationships with customers to enhance customer satisfaction.
Sales Associate
Walmart
07.2018 - 12.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma -
L.D. Bell High School
Hurst, TX06-2016
Skills
- Staff management
- Contract negotiation
- Staff development
- Business development
- Team leadership
- Decision-making
- Customer service
- Strategic planning
- Task delegation
- Policy implementation
- Budget control
- Time management
Accomplishments
- Supervised team of 100 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Powered Equipment Training - 2019-Now
- Food Safety Certification - 2021-2026
Languages
English
Native or Bilingual
Timeline
Co Manager
Walmart
04.2021 - Current
Team Lead
Walmart
12.2020 - 04.2021
Academy Trainer
Walmart
12.2019 - 12.2020
Sales Associate
Walmart
07.2018 - 12.2019
High School Diploma -
L.D. Bell High School
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