Tyler Balula
General RV Center
Clio,MI
14
years of professional experience
Results-driven sales professional with extensive experience guiding buyers through financing, trade-ins, product demos, and purchase decisions. Skilled in CRM management, teamwork, and customer trust-building, with a record of closing sales, protecting profit, and staying calm under pressure. Recognized as Michigan’s 2025 #1 Grand Design Transcend sales rep.
Work History
Sales Consultant
2 Years 10 Months- Guided buyers through financing options, trade-in evaluations, and purchase paperwork.
- Advised customers on RV features, floorplans, and lifestyle needs to match suitable vehicles.
- Presented product demonstrations and walkthroughs to build customer confidence.
- Managed CRM follow-up to maintain prospect engagement and move opportunities forward.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- 2025 #1 Grand Design Transcend sales rep for the state of Michigan.
New Car Sales Consultant
3 Months- Maintained product knowledge across Ford lineup to match vehicles with buyer priorities.
- Negotiated pricing and trade-in values while protecting gross profit targets.
- Coordinated with finance and management to finalize deliveries and resolve concerns.
- Supported showroom traffic by responding promptly to leads and appointment requests.
New Car Sales Consultant
2 Years 1 Month- Built customer relationships through needs-based consultations and vehicle feature presentations.
- Conducted test drives and explained trim levels, options, and performance differences.
- Guided buyers through financing, leasing, and purchase paperwork accurately.
- Followed up with prospects using CRM tools and dealership sales processes.
- Developed strong referral network by establishing trust with satisfied customers who recommended services to friends and family members.
Used Car Sales Consultant
3 Months- Built rapport with customers and matched used vehicles to budget, preferences, and driving needs.
- Conducted test drives, explained vehicle features, and addressed questions throughout the sales process.
- Evaluated trade-in vehicles and presented pricing recommendations aligned with market conditions.
- Managed CRM follow-ups, tracking leads and maintaining consistent communication with prospective buyers.
- Negotiated offers professionally while balancing customer satisfaction and dealership profitability.
Firefighter/ Station Captain
7 Years 9 Months- Directed fire suppression operations during structural, vehicle, and brush incidents, ensuring crew safety and mission readiness.
- Conducted emergency rescue operations, stabilizing scenes and removing personnel from hazardous conditions.
- Led daily station training, reinforcing firefighting tactics, emergency response procedures, and safety protocols.
- Inspected fire apparatus, hoses, SCBA, and rescue tools to maintain operational readiness.
- Coordinated hazardous material scene support, establishing containment measures and protecting personnel from exposure.
- Documented incident reports, equipment deficiencies, and response actions in accordance with department procedures.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
- Contributed to positive outcomes during multi-agency responses by effectively collaborating with law enforcement personnel, paramedics, and other emergency service providers.
Education
High School Diploma
Skills
Customer relationship management
CRM expertise
Objection handlingmili
Objection handlingili
Problem-solving
Time management
Sales accountability
Computer skills
Teamwork and collaboration
Calm under pressure
Critical thinking
Dependable and responsible
Timeline
Sales Consultant
General RV Center
01.2024 - CurrentRead More
New Car Sales Consultant
Garber Automotive Group
05.2023 - 08.2023Read More
New Car Sales Consultant
McDonald Ford
03.2021 - 04.2023Read More
Used Car Sales Consultant
Wilson Ford
12.2020 - 03.2021Read More
Firefighter/ Station Captain
United States Marine Corps
11.2012 - 08.2020Read More
Southaven High School
High School Diploma
Read More