Proactive and bilingual professional with a track record of enhancing guest experiences at Hard Rock Stadium and supporting high-priority tasks in tech optics at ATN / Force Technology. Excelled in customer service and technical troubleshooting, significantly reducing workload burdens. Skilled in computer literacy and critical thinking, adept at delivering exceptional results in fast-paced environments.
Welcoming guest during football games and concerts at the entrance of the events, verifying the tickets, directing them to the appropriate area and providing initial information about the event.
Initiated tutoring program to help afterschool children