Experienced Operations Manager recognized for strong problem-solving abilities and operational oversight. Known for implementing best practices in inventory management and enhancing store presentation to maximize customer satisfaction.
Overview
7
7
years of professional experience
Work History
Operations Manager
Kohls Department Store
Philadelphia, Pennsylvania
06.2025 - Current
Managed daily store operations and ensured efficient workflow.
Coordinated visual merchandising to enhance store presentation.
Oversaw inventory management and stock replenishment processes.
Implemented store policies and procedures to maintain compliance.
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Team Member/Leader
Target
Philadelphia, Pennsylvania
04.2019 - 05.2025
Collaborated with team members to achieve sales targets and contribute to a positive work environment.
Collaborated with team members to achieve daily sales goals and targets.
Organized displays to attract customers and promote sales.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Maintained store organization and ensured merchandise was displayed attractively.