- Enjoy hobbies that combine physical activity with outdoor exploration
- Playing Sports
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Historical Exploration
- Photography
Tyler Cohen
Valrico,FL
Summary
A dedicated professional committed to resolving any customer issues with efficiency and care. I leverage strong communication and problem-solving skills to ensure smooth interactions with both customers and colleagues. My goal is to deliver exceptional customer service while upholding the company’s high standards.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Associate
Publix
07.2024 - Current
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
High School Diploma -
Durant High School
Plant City, FL05-2026
Skills
- Customer service
- Problem Solving Ability
- Complaint handling
- Efficient
- Great Communication Skills
- Adaptability
Certification
Project Management (PMI)
Entrepreneurship and Small Business (ESB)
Interests
Timeline
Customer Service Associate
Publix
07.2024 - Current
High School Diploma -
Durant High School
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