Tyler Cox
Rockvale,TN
Summary
Dedicated Assistant General Manager known for strong leadership and operational management skills. Proven track record in enhancing client satisfaction and employee engagement through effective training and strategic budgeting.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Certified Assistant General Manager
Bluemont Group LLC
Rockvale, Tennessee
2025.06 - Current
- Managed daily operations of the store, including scheduling and supervising staff.
- Oversaw daily operations and staff activities to ensure efficiency.
- Coordinated schedules and facilitated communication among team members to enhance collaboration.
- Implemented training programs to improve employee performance and service quality.
- Developed customer service strategies that enhanced client satisfaction and retention rates.
- Ensured that customer service standards were met or exceeded at all times.
- Maintained compliance with company policies and safety regulations in all areas.
- Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
- Assisted team in developing specialized projects, events, and promotions to enhance customer engagement.
Education
High School Diploma -
Blackman High School
Murfreesboro2018-05
Skills
- Operations management
- Financial oversight
- Inventory management
- Project management
- Customer service
- Client relationship management
- Staff supervision
- Training development
- Quality assurance
- Team collaboration
- Conflict resolution
- Employee relations
- Retail marketing
Certification
- Food Safety Certification
Timeline
Certified Assistant General Manager
Bluemont Group LLC
2025.06 - Current
High School Diploma -
Blackman High School