Summary
Overview
Work History
Education
Skills
Languages
Timeline
OperationsManager

Tyler DeAlmeida

Charlotte,NC

Summary

Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.

Overview

5
5
years of professional experience

Work History

Operations Manager

Torticity
01.2022 - 09.2025
  • Performed and oversaw operational functions related to medical record retrieval, medical record review, and case management for mass tort cases generating revenues greater than $1 million.
  • Led operations team to optimize workflow and enhance productivity across various projects.
  • Implemented process improvements that streamlined daily operations and reduced downtime leading to a 67% growth in caseloads processed per day.
  • Analyzed performance metrics, identifying trends to inform strategic decision-making and resource allocation.
  • Trained new employees on company policies, procedures, and best practices to facilitate their rapid integration into the team.

Training Development Supervisor

ChiroLife Wellness Center
08.2020 - 08.2022
  • Upheld a high standard of customer service and hospitality that led to a 65% increase in weekly patient visits in the first year leading to a significant increase in profits.
  • Supervised daily operations, ensuring adherence to quality standards and operational protocols.
  • Developed training programs for staff, enhancing team performance and service delivery.

Education

MBA -

Purdue University Global
Remote
09.2021

Bachelor of Science - Exercise Science

University of North Carolina At Charlotte
Charlotte, NC
05.2020

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Employee relations and conflict resolution
  • Operational efficiency

Languages

English
Native or Bilingual

Timeline

Operations Manager

Torticity
01.2022 - 09.2025

Training Development Supervisor

ChiroLife Wellness Center
08.2020 - 08.2022

MBA -

Purdue University Global

Bachelor of Science - Exercise Science

University of North Carolina At Charlotte

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