Summary
Overview
Work History
Education
Skills
Coaching football/basketball
Timeline
Generic

Tyler Ferragamo

Peabody

Summary

Dynamic and dedicated professional with a strong background in customer service and working hard, was an athlete growing up so teamwork is huge to me. Proven ability to enhance customer satisfaction through effective problem-solving and time management. Committed to maintaining high standards in fast-paced environments while achieving timely order dispatch and efficient operations. And determined to be the best I can be and hope I can find a career I can move up in and enhance myself.

Overview

6
6
years of professional experience

Work History

Sales Associate

Dollar Tree
12.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Delivery Driver

Amazon
02.2022 - 04.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Warehouse Worker

Christian Book Distributors
12.2021 - 02.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.

Laborer

Jrm Trash Management
01.2019 - 09.2021
  • Transported materials between storage and production zones.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.

Education

No College Degree -

Peabody High School
Peabody, MA
06.2017

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Hard work and determination
  • Positive attitude

Coaching football/basketball

Coached football for west Lynn pop warner and volunteered for some recreational basketball leagues on my free time

Timeline

Sales Associate

Dollar Tree
12.2024 - Current

Delivery Driver

Amazon
02.2022 - 04.2024

Warehouse Worker

Christian Book Distributors
12.2021 - 02.2022

Laborer

Jrm Trash Management
01.2019 - 09.2021

No College Degree -

Peabody High School

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