Summary
Overview
Work History
Education
Skills
Timeline
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Tyler Ferrell

Stanley,NC

Summary

Proactive Terminal Manager with 7 years of experience. Adept at planning long-term goals and day-to-day streamlining within the Transportation Industry. Successful history with personal and worker safety with an exceptional eye for detail and commitment to efficiency.

Overview

7
7
years of professional experience

Work History

Terminal Manager

PAM Transport
06.2024 - Current
  • Facilitated delivery of dispatched loads by assigning boards and developing contingency plans.
  • Oversaw maintenance activities, ensuring equipment reliability and minimal downtime due to repairs or malfunctions.
  • Planned freight loads and coordinated with drivers to achieve accurate, timely delivery of products.
  • Fielded customer complaints and comments and rectified issues.
  • Facilitated the on-site start up location for the Charlotte terminal. Helped oversee the development of the terminal as it was being remodeled and managing the yard, splitting it with Central Transport. Helped in hiring a team consisting of Driver Managers, an upgrade facilitator as well as a recruiter.
  • Oversee numerous office employees as well as 100+ driving associates.
  • Responsible for terminal P&L and report out numbers to business leaders daily.
  • Daily conversations with recruiters to bring in top driving candidates and conduct pre-employment interviews with potential driving associates.
  • Weekly one-on-one meetings with driver managers going over financials and driver 4-week pay reports to target low performing drivers and ways we can improve.
  • Work closely with the shop manager to make sure all trucks are trailers are in compliance and services are completed. Daily yard checks with checking on conditions of equipment.
  • Proficient in AS400, Zonar and Qualcomm e-logs, SmartDrive, Microsoft excel, word, Outlook, Teams, PowerBI, Tableau.

Terminal Manager

Knight Transportation
10.2022 - 06.2024
  • Oversee 6 office employees as well as 100+ driving associates
  • Responsible for terminal P&L and report out numbers to business leaders
  • Daily conversations with recruiters to bring in top driving candidates and conduct pre-employment interviews with potential driving associates
  • Work with GMs, sales, and Account managers to bring in new customers and opportunities to terminal
  • Conversations with customers when necessary
  • Weekly one-on-one meetings with driver managers going over financials and driver 4-week pay reports to target low performing drivers and ways we can improve
  • Work closely with shop manager to make sure all trucks are trailers are in compliance and services are completed
  • Daily yard checks with checking on conditions of equipment
  • Proficient in AS400, Zonar e-logs, SmartDrive, Microsoft excel, word, Outlook, Teams, PowerBI, Tableau.

Driver Development Manager

Knight Transportation
10.2021 - 10.2022
  • Coordinate Development Strategies to increase fleet wide production of driving associates and driver managers
  • Examine reports for fuel, equipment inspections, E-Logs and Smart Drive
  • Responsible for ensuring drivers are in compliance with their CDL and physicals
  • Conducted pre-employment drug screenings and random drug tests
  • Conduct safety interventions with drivers, handle training and development of new drivers
  • Recruiting new CDL drivers from Charlotte area by having driving school visits.

Operations Manager

Knight Transportation
10.2020 - 10.2021
  • Utilizing managerial skills by developing driving associates as well as driver managers to help maximize fleet wide production
  • Work closely with driver managers on driver production/pay, planning drivers, late deliveries, proper communication with account managers and sales team.
  • Responsible for being terminal managers point of contact for any issues that may arise and keeping count of open trucks and trucks undergoing maintenance.
  • Knowing all dedicated lanes including: Family Dollar, Williams-Sonoma, KSI, Red Classic.

Driver Manager

Knight Transportation
06.2018 - 10.2020
  • Ran and developed a board of 30+ driving associates
  • Track freight from pick up to destination to ensure safety and on time delivery
  • Work closely with account managers and sales team to ensure communication of freight from start to finish
  • Helped run multiple dedicated lanes such as: Family Dollar, MARS and KSI
  • Troubleshoot any issues that may arise such as: late delivery, payroll issues, scheduling conflict, overweight trailers, etc.

Education

Associate of Applied Science - Agricultural Studies, Turfgrass Management

North Carolina State University
Raleigh, NC
12.2016

Skills

  • Managing Terminations
  • Staff Supervision
  • DOT Requirements
  • Engineering Team Support
  • Key Performance Indicators (KPIs)
  • Profit and Loss Management

Timeline

Terminal Manager

PAM Transport
06.2024 - Current

Terminal Manager

Knight Transportation
10.2022 - 06.2024

Driver Development Manager

Knight Transportation
10.2021 - 10.2022

Operations Manager

Knight Transportation
10.2020 - 10.2021

Driver Manager

Knight Transportation
06.2018 - 10.2020

Associate of Applied Science - Agricultural Studies, Turfgrass Management

North Carolina State University

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Tyler Ferrell