Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tyler Henderson

Muncie,IN

Summary

Dedicated professional prepared to bring extensive expertise and results-oriented. Known for effectively managing tasks and supporting organizational goals through collaborative efforts and adaptive strategies. Recognized for excellent communication and analytical skills, ensuring seamless operations and consistent outcomes.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Regional Connectivity Specialist

Charter Communications, Spectrum
03.2025 - Current
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Followed all company policies and procedures to deliver quality work.
  • Assisted in developing strategic plan that aligned with long-term company goals.
  • Analyzed sales data to identify trends and adjust marketing strategies accordingly.

Door-to-Door Sales Representative

Unique Home Solutions
10.2024 - 03.2025
  • Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
  • Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
  • Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
  • Completed 5 follow up appointments or calls each week to connect with warm leads.

Registered Behavior Technician

Engaging Minds Autism Services
01.2024 - 05.2024
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.

Supervisor

Ryobi Die Casting USA
07.2023 - 12.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Education

Associate of Applied Science - Paramedic Science

Ivy Tech Community College
Kokomo, IN
05-2027

Associates Equivalence - Music Education

Ball State University
Muncie, IN
05-2023

High School Diploma -

Austin High School
Austin, IN
05-2021

Skills

  • Client engagement
  • Advanced problem-solving skills
  • Problem-solving skills
  • Record-keeping proficiency

Certification

  • EMT - Emergency Medical Technician

Timeline

Regional Connectivity Specialist

Charter Communications, Spectrum
03.2025 - Current

Door-to-Door Sales Representative

Unique Home Solutions
10.2024 - 03.2025

Registered Behavior Technician

Engaging Minds Autism Services
01.2024 - 05.2024

Supervisor

Ryobi Die Casting USA
07.2023 - 12.2023

Associate of Applied Science - Paramedic Science

Ivy Tech Community College

Associates Equivalence - Music Education

Ball State University

High School Diploma -

Austin High School

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