Tyler Hendrickson
Lincoln,NE
Summary
Dedicated and customer-focused professional with a strong background in visual merchandising, point-of-sale operations, and customer relationship building. Proven ability to maintain an organized and visually appealing sales floor, handle cash transactions with precision, and deliver exceptional service that drives repeat business. Adept at working in fast-paced environments, demonstrating communication skills, attention to detail, and committed to the company's success.
Overview
7
7
years of professional experience
Work History
Field Office Manager
Taylor & Martin Auctioneers
Fremont, NE
08.2025 - Current
- Managed daily operations of field office, ensuring efficient workflow and resource allocation.
- Coordinated logistics for auction events, optimizing scheduling and vendor management processes.
- Supervised staff performance, providing mentorship and fostering professional development within team.
- Managed high volumes of vehicle titles from multiple states, ensuring accuracy, compliance, and readiness for sale
- Coordinated logistics for auction events, enhancing overall event execution and client satisfaction.
- Maintained customer relationships through proactive follow-up and issue resolution
Lot Crew Member
Taylor & Martin, LLC
Fremont, NE
08.2024 - 08.2025
- Supported sales team by promptly preparing tractors and trailers for customer viewings, efficiently complete required tasks, and ensure sale site preparation.
- Performed a safe movement of vehicles within the lot by complying to all safety protocols and guidelines.
- Collaborated closely with crew members to coordinate tasks and improve operations for the sale site.
- Maximized space utilization by effectively organizing available inventory and creating an orderly work environment.
Service Advisor
BMW & Mercedes of Lincoln
Lincoln, NE
08.2022 - 08.2024
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty while continuing to maintain customer satisfaction.
- Coordinated effectively with technicians and management staff to ensure communication throughout the entire service process.
- Worked collaboratively to reach team goals by identifying and recommending improvements to the service department.
- Provided daily customer service in a fast-paced automotive environment, assisting a high volume of clients with service needs, vehicle concerns, and scheduling
Agricultural Field Worker
Pioneer
Davenport, NE
04.2021 - 08.2022
- Assisted with activities such as processing, packing, storing, and transporting produce while ensuring quality standards were upheld.
- Contributed to a positive work environment by demonstrating a strong work ethic, communication, and a willingness to learn from new experiences.
- Organized and completed daily tasks by operating a forklift to ensure accurate and efficient shipments.
Sales Associate
Fort Brands
Lincoln, NE
09.2019 - 04.2021
- Organized racks and shelves to maintain store visual appeal and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies while ensuring accuracy in all exchanges.
- Built relationships with customers to encourage repeat business, increase customer satisfaction, and promote a positive environment.
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving skills
- Multitasking
- Active listening
- Self motivation
- Strong work ethic
- Goal oriented
- Positive attitude
Timeline
Field Office Manager
Taylor & Martin Auctioneers
08.2025 - Current
Lot Crew Member
Taylor & Martin, LLC
08.2024 - 08.2025
Service Advisor
BMW & Mercedes of Lincoln
08.2022 - 08.2024
Agricultural Field Worker
Pioneer
04.2021 - 08.2022
Sales Associate
Fort Brands
09.2019 - 04.2021