Tyler Hoenstine

• Conducted phone based consultations to educate clients on Medicare Advantage plans and available coverage options
• Reviewed clients’ existing healthcare coverage to identify gaps in benefits, provider access, and prescription needs
• Presented and enrolled clients into Medicare Advantage plans tailored to their healthcare and financial situations
• Guided clients through the full enrollment process while maintaining strict compliance with CMS regulations
• Assisted clients in identifying in-network doctors, specialists, and prescription drug coverage within plan options
• Simplified complex Medicare information into clear, easy to understand guidance to build trust and confidence

• Guided clients through health insurance plan options, benefits, and coverage to ensure informed decision-making.
• Developed early client relationships through consistent communication and follow-up.
• Performed guided needs assessments to identify suitable health plan options based on client preferences and budget.
• Educated clients on policy terms, coverage limits, and claims procedures to reduce confusion and increase confidence.
• Utilized CRM systems to document client interactions, track

pipelines, and manage follow-ups efficiently.

• Maintained a high-volume outbound call schedule (up to 400 calls per day) while working extended hours

• Sold over $1 million in luxury vehicles, demonstrating strong product knowledge, persuasive communication, and a results-driven approach.
• Built a strong referral network and repeat business through trust, transparency, and personalized service tailored to each customer’s lifestyle and financial goals.
• Utilized CRM systems, Microsoft Outlook, and digital platforms to manage pipelines, track leads, and streamline client communications.
• Hit and surpassed monthly targets in a competitive, high-pressure environment by combining deep product knowledge with a customer-first approach.
• Comfortable engaging with high-net-worth individuals, corporate clients, and diverse buyers—explaining complex financing or vehicle packages with clarity and confidence.
• Acted as a frontline ambassador for the Mercedes-Benz brand, ensuring showroom presentation, personal appearance, and client interactions consistently aligned with luxury standards.
• Managed leasing agreements, ensuring compliance with policies and regulations.

• Inspected, tested, and repaired electrical components of appliances.
• Provided customers with estimates of repair costs.
• Analyzed schematic drawings, product manuals, and troubleshooting guides to diagnose and repair problems.
• Ordered supplies, tools and equipment to complete repairs.

Master Samurai Tech Certificate of Achievement