Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
References
Timeline
Generic

Tyler James Garrison

Cottage Grove,MN

Summary

Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Overview

1
1
year of professional experience

Work History

Sales Consultant

Best Buy
Oakdale, MN
09.2023 - Current
  • Represented the Premium space within appliances and home theater, working closely with store Senior Consultants and Designers
  • Kept a book of business to stay up to date with future and present clients via Symphony (Customer management software)
  • Built complex solutions for whole home across the store.
  • Generated leads through in-store contact, networking, and referrals.
  • Analyzed customer needs and preferences to recommend appropriate products.
  • Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.

Customer Experience Supervisor

Best Buy
Oakdale, MN
07.2023 - 09.2023
  • Lead efforts to maximize positive results or course-correct when needed
  • Provide positive experiences, skill development and performance management
  • Drive localized customer and employee and share trend with other store leaders
  • -Maintain positive customer and employee experiences
  • Tracked team performance metrics to assess quality of service delivery.
  • Developed strategies for improving customer satisfaction and loyalty.
  • Maintained up-to-date knowledge of company products, services, policies, and procedures.

Shift Lead

Best Buy
Oakdale, MN
01.2023 - 07.2023
  • Participated in weekly meetings with management team to discuss strategies and goals.
  • Managed store operations during absence of Store Manager or Assistant Manager.
  • Resolved conflicts between customers, employees, and vendors in a timely manner.
  • Performed opening and closing procedures such as setting alarm systems, counting money.
  • Responded to customer inquiries and complaints in a professional manner.
  • Monitored employee performance and provided feedback on areas for improvement.

Education

High School Diploma -

White Bear Lake Area High School
White Bear Lake, MN
06-2017

Skills

  • Customer liaison
  • Product and service knowledge
  • Consultative Sales
  • Time Management
  • Cold-calling
  • CRM proficiency
  • Project Management
  • Sales Analysis
  • Persuasive Communication
  • Lead Generation
  • Sales proposal creation
  • B2B Sales
  • Exceeds sales goals
  • Customer Relationship Management
  • Sales Development
  • Lead prospecting
  • Network development
  • Revenue Generation

Affiliations

  • Captain of Ultimate Frisbee team in High School
  • Played Varsity football for White Bear Lake High School

Languages

German
Limited
Spanish
Limited

Accomplishments

  • "Century Club" Member, 100 + Total memberships in a fiscal month
  • Exceeded Sales goals multiple months in a row

References

References available upon request.

Timeline

Sales Consultant

Best Buy
09.2023 - Current

Customer Experience Supervisor

Best Buy
07.2023 - 09.2023

Shift Lead

Best Buy
01.2023 - 07.2023

High School Diploma -

White Bear Lake Area High School

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Tyler James Garrison