Tyler Jarvis
The Colony,Texas
Summary
Experienced hospitality professional dedicated to fostering customer loyalty and retention through exceptional customer service. With 6 years in the industry, skilled in providing friendly and professional interactions that leave a lasting impression on guests.
Overview
5
5
years of professional experience
Work History
Shift Lead Supervisor
Starbucks
05.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Promoted a positive work environment through open communication and effective conflict resolution strategies.
Cashier
Scheels
10.2021 - Current
- Counted money in cash drawers and balanced drawer at beginning and end of shift.
- Processed cash register transactions.
- Assisted customers with locating items and provided directions.
- Maintained merchandise displays.
- Greeted customers with friendly service.
- Ordered, stocked, and rotated aisles.
Cashier
The Baked Bear
03.2021 - 10.2021
- Counted money in cash drawers and balanced drawer at beginning and end of shift.
- Answered questions regarding special and seasonal products.
- Bagged and packaged customer orders and purchases.
- Greeted customers and provided prompt and friendly service.
Host/Busser/Food Runner
54th Street
08.2020 - 03.2021
- Assisted dining room staff with setting and clearing tables during high traffic periods.
- Greeted incoming guests warmly with genuine smile and eye contact.
- Escorted guests to assigned dining areas and promptly presented menus.
Education
High School Diploma -
The Colony High School
The ColonyAssociate of Arts -
Collin College
Skills
- Guest engagement
- Server support
- Guest complaint resolution
- Customer service focus
- Employee training
Timeline
Shift Lead Supervisor
Starbucks
05.2022 - Current
Cashier
Scheels
10.2021 - Current
Cashier
The Baked Bear
03.2021 - 10.2021
Host/Busser/Food Runner
54th Street
08.2020 - 03.2021
High School Diploma -
The Colony High School
Associate of Arts -
Collin College
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