Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyler Jones

Marysville,WA

Summary

Experienced Front End Supervisor with a strong background in team leadership, customer service, and financial management. Adept at overseeing daily front-end operations, including managing staff, ensuring efficient procedures, and providing exceptional customer service. Proven ability ti handle large sums of money with precision, oversee inventory management, and maintain secure financial practices. Skilled in coaching and training supervisors, resolving customer and employee concerns, and fostering a collaborative work environment. Committed to ensuring smooth store operations, including leading store closings and maintaining high standards of organization and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Front End Supervisor

Fred Meyer
Bothell, WA
08.2022 - 10.2024
  • Managed and led the front-end team, ensuring efficient operations by overseeing staff breaks, lunches, and addressing any questions or concerns.
  • Held responsibility for handling large sums of money, including counting, processing drops, and securely transporting funds from registers, lottery machines, and other locations.
  • Provided excellent customer service in various areas, including processing money orders, money transfers, cashing lottery tickets, selling licenses, assisting with ORCA card transactions, and maintaining professional phone etiquette.
  • Fostered positive relationships with coworkers, ensuring a collaborative and supportive work environment.
  • Led the closing of the store, ensuring all procedures were followed accurately and efficiently.
  • Conducted coaching and training sessions for fellow supervisors to enhance team performance and development.
  • Addressed customer and employee complaints, working to resolve issues professionally and in a timely manner.
  • Managed inventory by overseeing restocking procedures to ensure shelves were adequately stocked and organized.

Education

High School Diploma -

Academy of Career Education
Reno, NV
06-2022

Skills

  • Team supervision
  • Listening skills
  • Cash counting
  • Team building
  • Customer service
  • Operations
  • Performance improvement
  • Staff supervision
  • Cash handling
  • Opening and closing procedures
  • Employee motivation
  • Conflict management
  • Problem-solving skills
  • Cash register operation

Timeline

Front End Supervisor

Fred Meyer
08.2022 - 10.2024

High School Diploma -

Academy of Career Education
Tyler Jones