Tyler Jones
Grand Prairie,TX
Summary
Dynamic sales professional with a proven ability to exceed targets and enhance customer experiences. Expertise in identifying sales opportunities and delivering customized presentations that address client needs. Skilled in managing logistics and operations to ensure timely order fulfillment and high service standards.
Overview
13
13
years of professional experience
Work History
Sales Associate
Transtar Industries
Dallas, TX
11.2017 - Current
- Achieved or exceeded sales targets while contributing to team objectives.
- Cultivated positive relationships with existing and potential customers to enhance loyalty and drive repeat business.
- Conducted tailored sales presentations and product demonstrations to meet specific customer needs.
- Identified and pursued new sales opportunities through strategic networking and participation in trade shows to expand market reach.
- Responded to inquiries, providing product information and addressing customer concerns promptly.
- Gained in-depth knowledge of Transtar Industries' products, effectively demonstrating features and benefits to influence customer decisions.
- Processed customer orders accurately, coordinating with inventory and logistics for timely delivery.
- Gathered customer feedback to enhance products and improve overall customer experience.
Shipping and Receiving Associate
Flint Group
Dallas, TX
04.2016 - 06.2017
- Received and inspected incoming shipments of raw materials and supplies for damage and accuracy.
- Unloaded delivered items from trucks and stored them in designated areas for easy access.
- Picked and packed customer orders, ensuring secure packaging to minimize damage during transportation.
- Prepared shipping labels and documentation while coordinating with carriers for timely deliveries.
- Conducted quality checks on outgoing orders to ensure compliance with company standards.
- Maintained accurate shipment records, detailing product specifications, quantities, and serial numbers to support inventory management.
- Monitored inventory levels and communicated low stock or discrepancies to relevant departments for timely resolution.
- Adhered to safety protocols, using personal protective equipment (PPE) when handling shipments.
Host
TGI FRIDAYS
Grapevine, TX
07.2015 - 01.2016
- Greeted and seated guests, managing waiting list to optimize seating efficiency.
- Responded to incoming phone calls, processing reservations and inquiries about menu items.
- Communicated estimated wait times to guests during busy service periods, enhancing guest experience.
- Collaborated with servers to facilitate smooth guest transitions throughout dining area.
- Ensured cleanliness of waiting area while providing beverages or menus to guests.
- Addressed guest complaints promptly, escalating issues to management.
- Maintained high standards of cleanliness in entryway and restroom facilities.
- Managed takeout orders and coordinated with kitchen team to streamline service.
Autobody Parts Delivery Driver
National Auto Body Parts
Grand Prairie, TX
04.2014 - 01.2015
- Transported auto parts from warehouse to clients, including repair shops and retail stores.
- Loaded and unloaded auto parts to ensure safe transport and prevent damage.
- Planned delivery routes to reduce travel time and enhance schedule efficiency.
- Ensured safe driving practices by obeying traffic laws and maintaining proper vehicle operation.
- Performed routine inspections and basic maintenance on delivery vehicle to ensure optimal performance.
- Maintained communication with warehouse to provide timely updates on delivery status and address potential delays.
- Delivered excellent customer service by addressing client inquiries and concerns professionally.
- Assisted with inventory management by accurately tracking delivered items and completing necessary paperwork.
Make Ready Technician
Shoppas Material Handling
Grand Prairie, TX
02.2014 - 10.2014
- Conducted preventive maintenance and repairs to ensure optimal performance and safety.
- Utilized diagnostic tools to identify and address mechanical and electrical problems in equipment.
- Inspected material handling equipment to identify mechanical and safety issues, ensuring operational safety and reliability.
- Ensured compliance with safety standards through thorough checks on repaired equipment.
- Maintained accurate records of inspections, maintenance, and repairs to support compliance and tracking efforts.
- Responded promptly to service requests, troubleshooting issues reported by operators.
- Collaborated with team members to address maintenance needs and optimize equipment availability.
- Managed parts inventory by ordering and receiving components necessary for repairs.
Valet Driver/ Shuttle Driver
The Airport Valet
Dallas-Fort Worth, TX
08.2013 - 10.2014
- Greeted arriving customers and efficiently parked vehicles in designated areas while ensuring safe driving practices.
- Delivered exceptional customer service by assisting with luggage and offering airport information.
- Managed traffic flow in valet parking areas to optimize vehicle movement and reduce congestion.
- Secured parked vehicles by adhering to safety protocols, preventing theft and damage.
- Conducted brief vehicle inspections at check-in, reporting visible damage to supervisors promptly.
- Issued parking tickets upon vehicle drop-off, providing necessary instructions for retrieval.
- Processed payments for parking fees, issued receipts, and documented cash transactions to ensure financial accuracy.
- Collaborated with team members to ensure smooth operations and seamless customer experiences.
Education
Welding - (GTAW) (FCAW) (GMAW) (SMAW)
Lincoln Tech
Grand Prairie, TX01-2014
Associate of Occupational Studies -
Universal Technical Institute
Irving, TX02-2013
High School Diploma -
Grand Prairie High School
Grand Prairie, TX05-2011
Skills
- Customer service
- Shipping and receiving
- Warehouse management
- Materials handling
- Forklift operation
- Welding expertise
- Delivery driving
- Valet services
- Automotive repair and diagnostics
Timeline
Sales Associate
Transtar Industries
11.2017 - Current
Shipping and Receiving Associate
Flint Group
04.2016 - 06.2017
Host
TGI FRIDAYS
07.2015 - 01.2016
Autobody Parts Delivery Driver
National Auto Body Parts
04.2014 - 01.2015
Make Ready Technician
Shoppas Material Handling
02.2014 - 10.2014
Valet Driver/ Shuttle Driver
The Airport Valet
08.2013 - 10.2014
Welding - (GTAW) (FCAW) (GMAW) (SMAW)
Lincoln Tech
Associate of Occupational Studies -
Universal Technical Institute
High School Diploma -
Grand Prairie High School