Tyler Knowles
Summary
Experienced project management professional with strong focus on team collaboration and achieving results. Skilled in strategic planning, risk management, and stakeholder communication. Known for reliability and adaptability in dynamic environments. Prepared to drive impactful outcomes and lead projects to success.
Overview
7
7
years of professional experience
Work History
Owner/Project Manager
HomeLuxe Renovations LLC
10.2023 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Senior Project Manager/Team Lead
Sweeps N Ladders
03.2020 - 09.2023
- Maintained schedules to meet key milestones at every project phase.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
- Mentored junior project managers and team members to enhance their skills and career growth.
- Developed and maintained project budgets to control costs and meet organizational and project goals.
Customer Service Representative and Sales
Frontier Communications
11.2017 - 01.2018
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
No Degree - Business Administration And Management
Collin College
FriscoHigh School Diploma -
Centennial High School
Frisco, TX06-2011
Skills
- Training and mentoring
- Project Planning
- Critical Thinking
- Project Scheduling
- Multitasking
- Client liaison
- Multi-project management
- Project goals and milestones
Timeline
Owner/Project Manager
HomeLuxe Renovations LLC
10.2023 - Current
Senior Project Manager/Team Lead
Sweeps N Ladders
03.2020 - 09.2023
Customer Service Representative and Sales
Frontier Communications
11.2017 - 01.2018
No Degree - Business Administration And Management
Collin College
High School Diploma -
Centennial High School
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