Tyler Kolakovich
Howell,MI
Summary
Dynamic sales professional with a proven track record at Clear Vision Technology, excelling in customer service and relationship building. Leveraged problem-solving skills to enhance client satisfaction and retention, achieving significant upselling success. Adept at teamwork and collaboration, consistently delivering results in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Sales Associate
Clear Vision Technology
11.2023 - Current
- Assisted customers in product selection and demonstrated features of technology solutions.
- Processed sales transactions efficiently using point-of-sale systems.
- Maintained knowledge of current promotions and product offerings to effectively upsell.
- Collaborated with team members to enhance customer service and support objectives.
- Resolved customer inquiries and complaints, ensuring satisfaction and retention.
- Built relationships with customers to encourage repeat business.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
12 Bravo Combat Engineer
U.S Army
06.2017 - 08.2025
- Constructed and reinforced combat structures to enhance operational effectiveness in diverse environments.
- Planned and executed demolitions for tactical missions, ensuring safety and precision in high-pressure situations.
- Conducted terrain analysis and reconnaissance to inform strategic planning and resource allocation.
- Operated advanced engineering equipment, maintaining proficiency in tools essential for mission success.
- Safely navigated hazardous terrain using advanced land navigation techniques acquired through extensive training and practical application.
- Enhanced combat readiness by conducting thorough field training exercises and providing expert instruction on combat engineering techniques.
- Demonstrated expertise in demolitions by successfully employing various types of explosives in controlled environments for both offensive and defensive purposes.
- Placed explosives and performed mine-sweeping activities on land.
Representative
Mosquito Squad
05.2023 - 11.2023
- Managed customer inquiries and resolved issues to enhance satisfaction.
- Developed effective communication strategies for client engagement and retention.
- Streamlined service processes, improving operational efficiency and response times.
- Conducted thorough inspections of treatment areas to ensure compliance with safety standards.
- Maintained accurate records of treatments performed and customer interactions for quality assurance.
- Analyzed service trends to identify opportunities for enhanced service offerings and client support.
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
- Communicated with clients and customers to gather, provide and share updated information on products and services.
Security Officer
GardaWorld Security
04.2022 - 04.2023
- Monitored premises to ensure safety and security of staff and visitors.
- Conducted regular patrols to identify and report suspicious activities or hazards.
- Responded promptly to alarms and emergencies, coordinating with law enforcement when necessary.
- Maintained detailed logs of daily activities, incidents, and observations for reporting purposes.
- Implemented access control measures to restrict unauthorized entry into facilities.
- Evaluated incident reports to identify trends and recommend improvements in security practices.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
Roofing Laborer
Midwest Roofing
12.2020 - 08.2021
- Assisted in installation of roofing materials, ensuring quality and adherence to safety standards.
- Operated power tools and equipment, maintaining safety protocols during all tasks.
- Collaborated with team members to complete projects efficiently within set timelines.
- Conducted inspections of roofing systems, identifying potential issues for preventative maintenance.
- Contributed to inventory management by tracking materials used on job sites.
- Enhanced workflow efficiency through proactive problem-solving and communication with team leaders.
- Removed old roofing material and properly disposed of all debris to maintain clean, organized work sites.
- Performed job duties at low, medium, and advanced heights on regular basis while observing safety protocols to avoid possibility of accidents and falls.
- Completed residential and commercial projects with tight schedules by working effectively with fellow team members.
- Ensured customer satisfaction by maintaining a clean work area and promptly addressing concerns.
- Repaired and maintained roofing systems by replacing roofing tiles and refastening seams.
Education
High School Diploma -
Capac High School
Capac, MI06.2018
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Relationship building
Timeline
Sales Associate
Clear Vision Technology
11.2023 - Current
Representative
Mosquito Squad
05.2023 - 11.2023
Security Officer
GardaWorld Security
04.2022 - 04.2023
Roofing Laborer
Midwest Roofing
12.2020 - 08.2021
12 Bravo Combat Engineer
U.S Army
06.2017 - 08.2025
High School Diploma -
Capac High School