Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tyler  Kooi

Tyler Kooi

Boise,ID

Summary

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Overview

4
4
years of professional experience

Work History

General Manager

Villa Sport Fitness
Boise, Idaho
01.2026 - Current
  • Managed daily business operations, ensuring effective budgeting, staffing, scheduling, inventory control, customer service, and sales.
  • Led associates and managers to deliver exceptional client experiences through direct involvement in service delivery.
  • Analyzed operational procedures to streamline processes and enhance member satisfaction.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Developed team building activities that fostered collaboration among departments, enhancing overall workplace morale.
  • Created schedules and monitored payroll to remain within budget.
  • Conducted regular meetings with senior management team to review progress against established objectives.

Assistant Manager

Villa Sport Fitness
Boise, Idaho
07.2024 - 01.2026
  • Led sales team to exceed corporate goals and enhance revenue generation.
  • Developed and implemented sales objectives and strategies, resulting in improved unit sales performance.
  • Taught and trained new sales personnel on customer service and sales techniques.
  • Assisted in managing daily operations at Villa Sport Fitness.

Personal Trainer

I'move Physical Therapy
Spring Lake, Michigan
05.2022 - 07.2024
  • Conducted one-on-one training sessions, enhancing client performance through tailored guidance.
  • Developed personalized fitness plans for diverse client needs.
  • Monitored client progress, adjusting programs to optimize individual results.
  • Educated clients on proper exercise techniques and safety protocols.
  • Led group fitness classes focusing on functional movements and strength training.
  • Motivated clients to achieve personal bests with consistent positive reinforcement.

Education

Bachelor of Arts - Sports Management

Trinity International University
Chicago, IL
05-2022

Skills

  • Team leadership
  • Sales strategy
  • Team oversight
  • Customer service
  • Client relationship management
  • Operational analysis
  • Inventory management
  • Cross-cultural communications
  • Team training and development
  • Account management
  • Business administration
  • Operational efficiency
  • Time management

Languages

Spanish
Professional

Timeline

General Manager

Villa Sport Fitness
01.2026 - Current

Assistant Manager

Villa Sport Fitness
07.2024 - 01.2026

Personal Trainer

I'move Physical Therapy
05.2022 - 07.2024

Bachelor of Arts - Sports Management

Trinity International University
Tyler Kooi