Tyler Layfield
Verizon Specialist
Wooster,OH
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Top-notch communicator with excellent time management, administrative and customer service skills.
Overview
11
11
years of professional experience
Work History
Verizon Specialist
Verizon Wireless
08.2021 - Current
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
Sales Associate
Best Buy
09.2016 - 07.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Crew Member
McDonald's
08.2014 - 08.2016
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Crew Member
McDonald's
03.2012 - 08.2014
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Education
High School Diploma -
Wooster High School
Wooster, OH06.2011
High School Diploma -
Wayne County Schools Career Center
Smithville, OH06.2011
Skills
- Community Advocacy
- Maintenance and Repair
- Switches and Routers
- Project Records
Languages
Spanish
Elementary
Timeline
Verizon Specialist
Verizon Wireless
08.2021 - Current
Sales Associate
Best Buy
09.2016 - 07.2021
Crew Member
McDonald's
08.2014 - 08.2016
Crew Member
McDonald's
03.2012 - 08.2014
High School Diploma -
Wooster High School
High School Diploma -
Wayne County Schools Career Center
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