Tyler Lester
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Onsite Account Representative
Fastenal
01.2023 - Current
- Collaborated with other departments to address customer needs and service requests.
- Processed client payments and updated accounts.
- Supported customer satisfaction through regular follow-up and communication.
- Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
- Provide cost savings.
Account Specialist
Fastenal
05.2022 - 01.2023
- Reconciled customer accounts and identified discrepancies for further investigation.
- Set up new customer accounts and updated existing profiles with latest information.
- Built strong relationships with clients, vendors and stakeholders for loyal, profitable accounts.
- Resolved complex billing and payment issues for balanced, accurate accounts.
- Implement EDI ordering for customers.
General Manager
ZETA Performance Vehicle Technologies
03.2021 - 05.2022
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Account Specialist/Sales Support/Sales Associate Specialist
Fastenal
02.2015 - 08.2015
- Initiated follow-up phone calls to sellers concerning resolved issues to enhance platform experience.
- Demonstrated computer skills for data entry and answered broad variety of inquiries.
- Collaborated with vendor development and support staff to resolve various issues impacting sales activities.
Account Specialist/Sales Support/Sales Associate Specialist
Fastenal
02.2017 - 03.2021
- Initiated follow-up phone calls to sellers concerning resolved issues to enhance platform experience.
- Demonstrated computer skills for data entry and answered broad variety of inquiries.
- Collaborated with vendor development and support staff to resolve various issues impacting sales activities.
Education
Associate of Science - Automotive Technology
Gaston College
Dallas, NC06.2015
Skills
- Web Technologies and Services
- Business Acumen
- Account Management
- Document Control
- Account Reconciliation
- Sales Proposal Creation
- Microsoft Office
- Customer Engagement
- Communication and Negotiations
- Organizational Skills
- Process Payments
- Payment Scheduling
Racecar's
I have always been passionate about cars and racing. I currently race at local tracks in the Carolinas on a part time basis.
Timeline
Onsite Account Representative
Fastenal
01.2023 - Current
Account Specialist
Fastenal
05.2022 - 01.2023
General Manager
ZETA Performance Vehicle Technologies
03.2021 - 05.2022
Account Specialist/Sales Support/Sales Associate Specialist
Fastenal
02.2017 - 03.2021
Account Specialist/Sales Support/Sales Associate Specialist
Fastenal
02.2015 - 08.2015
Associate of Science - Automotive Technology
Gaston College
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