Summary
Overview
Work History
Education
Skills
Timeline
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Tyler Lester

Tyler Lester

Dallas,NC

Summary

Seeking a career in Business Administration and/or Human Resources where I can apply my background in logistics, sales, and customer service, along with my academic achievements and HR-focused education, to contribute to organizational growth and employee success.

Overview

9
9
years of professional experience

Work History

Logistics Manager & Inside Sales

Carolina Racing Supply
Mooresville, NC
01.2024 - Current
  • Optimized inventory management and transportation routes, reducing costs and improving delivery rates
  • Managed inside sales, enhancing customer satisfaction through efficient order fulfillment and proactive communication
  • Leveraged web technologies and services to streamline sales processes and improve customer engagement.

Onsite Account Manager, Account Specialist, Sales Support, Intern

Fastenal
Charlotte, NC
02.2017 - 01.2024
  • Collaborated with cross-functional teams to address customer needs and service requests
  • Processed client payments and maintained updated accounts, ensuring accuracy
  • Proactively engaged with customers to boost satisfaction and resolve issues
  • Achieved higher customer satisfaction ratings through effective problem-solving
  • Implemented cost-saving measures that enhanced company profitability
  • Reconciled customer accounts, identifying and resolving discrepancies
  • Managed new customer account setup and updated existing profiles
  • Cultivated strong relationships with clients, vendors, and stakeholders
  • Resolved complex billing and payment issues, ensuring accurate accounts
  • Facilitated EDI ordering for customers to streamline processes
  • Initiated follow-up phone calls to sellers concerning resolved issues to enhance platform experience
  • Demonstrated computer skills for data entry and answered a broad variety of inquiries
  • Collaborated with vendor development and support staff to resolve various issues impacting sales activities
  • Developed and presented sales proposals, leveraging business acumen to align with client needs.

General Manager

Zeta Performance Vehicle Technologies
Cornelius, NC
03.2021 - 05.2022
  • Developed and implemented strategies to increase sales and profitability
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations
  • Monitored financial performance, set budgets, and controlled expenses to provide financial stability and long-term organizational growth.

Mechanic

Performance Energy Group
Mooresville, NC
02.2015 - 08.2016
  • Conducted vehicle diagnostics and maintenance, ensuring optimal performance.

Education

Bachelor of Science - Business Administration (Human Resources) Online

Southern New Hampshire University
Hooksett, NH
06.2025

Associate of Science - Automotive Technology

Gaston College
Dallas, NC
06.2015

Skills

  • HR Management & Employee Relations
  • Recruitment & Talent Acquisition
  • Web Technologies and Services
  • Business Acumen
  • Account Management & Reconciliation
  • Customer Engagement & Problem-Solving
  • Logistics & Inventory Management
  • Sales Proposal Creation & Support
  • Document Control
  • Communication & Negotiations
  • Organizational Skills
  • Process Payments & Payment Scheduling
  • Microsoft Office Suite
  • Supply Chain Management
  • Warehouse Management
  • Shipping and receiving
  • 3PL and LTL knowledge
  • Budget Planning
  • Mentoring and training

Timeline

Logistics Manager & Inside Sales

Carolina Racing Supply
01.2024 - Current

General Manager

Zeta Performance Vehicle Technologies
03.2021 - 05.2022

Onsite Account Manager, Account Specialist, Sales Support, Intern

Fastenal
02.2017 - 01.2024

Mechanic

Performance Energy Group
02.2015 - 08.2016

Bachelor of Science - Business Administration (Human Resources) Online

Southern New Hampshire University

Associate of Science - Automotive Technology

Gaston College

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Tyler Lester