Tyler Mignosa
Winthrop,MA
Overview
5
5
years of professional experience
Work History
Server
Joes waterfront
Boston, Massachusetts
06.2025 - Current
- Managed multiple tables while ensuring timely food and beverage delivery.
- Provided exceptional customer service to enhance dining experiences.
- Took accurate orders and communicated them to kitchen staff promptly.
Scheduling Specialist
Mass General
Somerville, MA
11.2023 - 01.2025
- Facilitated over 100 daily inbound and outbound patient calls for precise scheduling of neurology appointments with care
- Leveraged EPIC and Cisco Finesse software to optimize scheduling, patient information, and communication workflows
- Exhibited exceptional multitasking and organizational abilities under pressure while upholding HIPAA compliance and safeguarding patient confidentiality
- Supported onboarding and training of new hires by guiding them through key systems and procedures, contributing to faster ramp-up times
Business Development Specialist
Randstad
Woburn, MA
06.2022 - 11.2022
- Targeted and cultivated relationships with key accounts via cold calling and strategic email outreach to create qualified meetings for sales pipeline
- Built and maintained relationships with engineering managers and decision-makers across various industries to uncover hiring needs and opportunities
- Developed strong communication and persuasion skills by handling daily rejection and refining messaging to improve outreach effectiveness
- Utilized Salesforce to track activity, manage leads, and optimize follow-up strategies
Landscaper
Jeffrey Butt Construction
Peabody, Massachusetts
06.2020 - 02.2021
- Operated lawn care equipment to mow, trim, and edge grass in designated areas.
- Maintained landscape cleanliness by removing debris and trash from outdoor areas.
- Cleared pathways of overgrowth, debris, and snow to reduce hazards.
- Participated in snow removal services during winter months.
Education
Bachelor of Science - Business Administration
Salem State University
Salem, MA05-2022
Skills
- EPIC charting and data entry
- Patient scheduling and coordination
- Landscaping and snow removal
- Problem solving and reliability
- Customer service and support
Accomplishments
Hockey Captain (Winthrop, 2018) Developed leadership, teamwork, and discipline through competitive athletics.
Walk For Hunger (2016-2020) Participated in annual 20-mile charity walk, raising funds and delivering meals to support individuals experiencing food insecurity.
Timeline
Server
Joes waterfront
06.2025 - Current
Scheduling Specialist
Mass General
11.2023 - 01.2025
Business Development Specialist
Randstad
06.2022 - 11.2022
Landscaper
Jeffrey Butt Construction
06.2020 - 02.2021
Bachelor of Science - Business Administration
Salem State University
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