Tyler Miner
Cedar Falls,IA
Summary
Resourceful sales specialist known for high productivity and efficient task completion. Skilled in inventory management, logistical coordination, and customer service, ensuring smooth operations in parts sourcing and distribution. Excels in communication, problem-solving, and time management to deliver on customer needs and operational goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Parts Specialist
Dan Deery Motors
Waterloo, IA
02.2021 - Current
- Review catalogs and computer databases to search and locate correct parts for customer vehicles relating to make, model, and year.
- Answer inquiries, resolve problems, and finalize parts sales at the counter and by telephone.
- Communicate effectively with clientele to maintain customer satisfaction and loyalty.
- Manage vendor relationships by ensuring that orders are filled accurately and on time.
- Update customer and vendor accounts with each purchase to support accurate billing.
- Provide customers with technical advice regarding parts information and availability.
- Maintain accurate records of all inventory transactions in the computer system.
Quick Lube Technician
Dan Deery Motors
Waterloo, IA
02.2013 - 02.2021
- Adhered to company policies and safety regulations while performing duties.
- Communicated effectively with customers regarding any additional work that needs to be done on their vehicle.
- Worked cooperatively with other technicians in order to efficiently complete jobs within allotted time frames.
- Documented technical and system work performed for each vehicle on repair order.
Education
High School Diploma -
Vinton-Shellsburg Homeschool Assistance Program
Brandon, IA05-2011
Skills
- Sales support
- Technical Parts Documentation
- Logistics Coordination
- Returns processing
- Account Management
- Email communication
- Problem-solving skills
- Call handling
Certification
- 4 years Certified parts advisor - Certified Professionals Program - November 2024
References
References available upon request.
Timeline
Parts Specialist
Dan Deery Motors
02.2021 - Current
Quick Lube Technician
Dan Deery Motors
02.2013 - 02.2021
High School Diploma -
Vinton-Shellsburg Homeschool Assistance Program