Tyler Oliver
DesMoines,IA
Summary
Dedicated professional with proven abilities in customer service and team leadership. Recognized for problem-solving and adaptability. With experience in fast-paced environments, and effective communication.
Overview
8
8
years of professional experience
Work History
Cashier Team Lead
Lickity Liquor
2501 Hubbell Ave Des Moines, IA 50317
01.2021 - 04.2026
- Trained new cashiers on operational procedures and customer interaction protocols.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Monitored inventory levels, ensuring timely restocking of essential products.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
Security Officer
Securitas Security Services
Office Park Rd, West Des Moines, IA 50265
04.2025 - 03.2026
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to detect and prevent incidents or unauthorized access.
- Responded promptly to alarms and emergency situations, coordinating with local authorities as needed.
- Maintained accurate logs of daily activities, incidents, and observations for reporting purposes.
Seasonal Worker
UPS
3315 SE 14th St, Des Moines, IA 50320
10.2022 - 01.2023
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
- Demonstrated flexibility by adapting to varied work schedules as needed during peak seasons, ensuring adequate staff coverage at all times.
- Assisted in loading and unloading packages to optimize delivery schedules
Seasonal Worker
Amazon
1301 SE Gateway Dr. Grimes, IA 50111
10.2020 - 01.2021
- Worked closely with supervisors to quickly address any concerns or challenges that arose during busy seasonal periods.
- Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
Docworker/Forklift Operator
FedEx Freight
5890 NE 22nd St Des Moines, IA 50313
01.2018 - 01.2021
- Operated forklifts to transport freight efficiently within warehouse environment.
- Conducted regular inspections and maintenance on equipment to ensure safety and reliability.
- Collaborated with team members to optimize loading processes and improve workflow efficiency.
- Maintained accurate inventory records through systematic tracking of incoming and outgoing shipments.
- Coordinated with dispatch teams to streamline shipment schedules and reduce delays in deliveries.
Des Moines University
Janitorial Manager
8025 Grand Ave, West Des Moines, IA 50266
11.2017 - 12.2018
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
Education
GED -
Des Moines Public Schools
Des Moines, IASkills
- Customer service
- Communication Skills
- Team leadership
- Problem-solving
- Flexible schedule
- Heavy lifting
- Reliable and responsible
- Cleaning and sanitizing
- Positive attitude
- Ability to learn quickly
Timeline
Security Officer
Securitas Security Services
04.2025 - 03.2026
Seasonal Worker
UPS
10.2022 - 01.2023
Cashier Team Lead
Lickity Liquor
01.2021 - 04.2026
Seasonal Worker
Amazon
10.2020 - 01.2021
Docworker/Forklift Operator
FedEx Freight
01.2018 - 01.2021
Des Moines University
Janitorial Manager
11.2017 - 12.2018
GED -
Des Moines Public Schools