Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Military Service
Personal Information
Timeline
Generic
Tyler O'Lone

Tyler O'Lone

Santa Clara,United States

Summary

Motivated and adaptable professional with a strong background in operations, sales, and customer service. Experienced in working with a global black car service transportation company and as a front desk lead in the fitness industry. Demonstrated success in supporting complex operations and consistently delivering exceptional service. Skilled at multitasking, problem-solving, and thriving under pressure, with the added benefit of military discipline and teamwork acquired through service in the Army National Guard. Seeking to leverage a diverse skill set and strong work ethic in a challenging new role.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Front desk

NCFIT
03.2024 - Current
  • Greeting and checking in members and guests
  • Assisting coaches during class
  • Scheduling appointments and classes
  • Processing payments and maintaining accurate records
  • Assisting with membership sales and renewals
  • Updating member information in the database
  • Assisting with marketing and promotional activities
  • Maintaining a clean and organized reception area
  • Assisting with the maintenance of gym equipment
  • Assisting with the ordering of supplies and inventory
  • Troubleshooting and resolving customer complaints and issues
  • Providing general administrative support as needed

Infantryman

Army National Guard
08.2023 - Current
  • Perform as a member of a fire team during drills and combat
  • Aid in the mobilization of vehicles, troops, and weaponry
  • Assist in reconnaissance missions
  • Process prisoners of war and captured documents
  • Use, maintain and store combat weapons (e.g., rifles, machine guns, antitank mines, etc.)

Sales/Operations Specialist and Event Coordinator

Drvn
08.2021 - 04.2024
  • Collaborated with the Department of State, Department of Defense, and Homeland Security to oversee all ground transportation of afghan regugees
  • Monitored and served as the oversight authority associated with the daily work of security officers, and personal security
  • Remotely handled the reservation line for individuals that needed a car service ride, and assisted to modify their ride
  • Communicated with new account holders, and prospective clients

Junk Hauler

College Hunks Hauling Junk and Moving
09.2022 - 02.2023
  • First point of contact for customers on each job
  • Educate customers about pricing, services and the benefit to them, ensuring 110% satisfaction
  • Safely operate the junk truck at all times
  • Be able to make logistical decisions
  • Assist in all daily truck inspections (Tire pressure, oil, equipment, etc)
  • Help train new hires in day to day operations and company core values

Detailer

Ford Motor Company
04.2022 - 10.2022
  • Clean the interior and exterior of vehicles using a variety of products and methods
  • Operating buffers, steamers, hoses, vacuums, and other equipment to meet service expectations
  • Apply protective finishes to the exteriors of our customers' cars
  • Perform inspections to ensure that each step of the cleaning process has been completed
  • Answer any questions that customers have about their car detailing
  • Assist in the management of inventory and reordering of supplies
  • Perform other administrative tasks as requested by supervisors

President/CEO

Fuel4days
04.2021 - 04.2022
  • Supervise the sale of nutritional supplements and foods, and set the tone for the company's image and culture
  • Manage all aspects of business planning, corporate guidelines, and regulations to make appropriate deadlines
  • Oversee all social media ads and flyers and sales objectives
  • Develop and implement operational policies and a strategic plan
  • Direct the continual development implementation and evaluation of all fitness and wellness programs
  • Create and implement policies and objectives to ensure continuous operation with increased productivity and maximized return on investments
  • Develop marketing materials to promote health and wellness
  • Conduct fitness evaluations and orientations for members to reach their individual fitness/wellness goals

Ride Assistant

Great America
09.2018 - 11.2019
  • Part of the ride which consisted of scaring the customers
  • Escorted anyone that didn't feel safe into a safe location

Marketing/Personal Trainer - Associate

Accessible Fitness
02.2016 - 01.2019
  • Customer service greeting the new clients and showing them the gym
  • Marketing Accessible Fitness by putting together brochures and flyers
  • Setting up trade show events with the MS Society and other organizations
  • Putting together exercise programs for people with physical challenges and sport specific training

Education

High school diploma or GED -

Cupertino High School
Cupertino, CA
06.2020

Skills

  • Microsoft Word
  • Personal Training
  • Sports Coaching
  • Strategic Planning
  • Reliability and punctuality
  • Travel planning
  • Time management
  • Team player mentality
  • Patience and composure
  • Initiative-taking
  • Guest Relations
  • CRM Management
  • Special events planning
  • Operations Oversight
  • First Aid Proficiency
  • Assessing risks
  • Fireteam Coordination
  • Urban Warfare
  • Marksmanship Expertise

Accomplishments

In 2021 as a 19 year old before joining the military, I worked as an operations specialist for Task Force Eagle working a part of Operation Allies Welcome in Washington DC. I worked directly with Homeland security, the department of state and the US Army overseeing and coordinating the charter bus transportation of 25,000 Afghan refugees in total from airports to different bases all over the country, such as Texas, Indiana, Virginia, Jersey and quantico for roughly eight months.


Certifications:

1. Intro to Paramedicine studies Certificate

2. Community Emergency Response Team Certificate

3. First Aid Certification

4. CPR/AED Certified

5. Fremont Union High School District Academic Honor Roll

6. Fremont Union High School District Resiliency Award


Certification

  • CPR/AED certified, Present
  • Non-CDL Class C, Present
  • Cilajet Certified, 09/01/22, Certificate that states that proper use of applying Cilajet Aviation Grade ceramic coating on all vehicles as a Certified Application Specialist
  • Driver's License, Present
  • Introduction to Paramedicine studies, Present, List the roles of the different emergency medical service providers, Summarise the various systems of the human body and their functions, Outline the initial assessment methods used to monitor vital signs in a patient, Match common injuries with their correct treatment, Recognise the symptoms of a heart attack, List the symptoms of a diabetic emergency, Discuss infection control, Explain how ambulance types of equipment are maintained
  • Community Emergency Response Team Certificate, 05/01/23
  • Combat Basic Life Saving Certificate, 10/01/23
  • First Aid Certification, Present

Military Service

California Army National Guard, United States 

Private First Class

Enlistment: 02/24/2023

US Army Infantryman

Combat Operations: Engaging in direct ground combat with enemy forces

Patrols and Reconnaissance: Conducting foot patrols to gather intelligence and ensure security

Weapons Handling: Operating and maintaining a variety of firearms and equipment

Field Tactics: Utilizing tactical maneuvers and strategies in various environments

Training: Regularly participating in drills and exercises to maintain combat readiness

Maintenance and Logistics: Ensuring that weapons, gear, and vehicles are in good working order

First Aid: Providing basic medical care and emergency treatment on the field

Team Coordination: Working closely with other soldiers to accomplish missions

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Front desk

NCFIT
03.2024 - Current

Infantryman

Army National Guard
08.2023 - Current

Junk Hauler

College Hunks Hauling Junk and Moving
09.2022 - 02.2023

Detailer

Ford Motor Company
04.2022 - 10.2022

Sales/Operations Specialist and Event Coordinator

Drvn
08.2021 - 04.2024

President/CEO

Fuel4days
04.2021 - 04.2022

Ride Assistant

Great America
09.2018 - 11.2019

Marketing/Personal Trainer - Associate

Accessible Fitness
02.2016 - 01.2019

High school diploma or GED -

Cupertino High School
Tyler O'Lone