Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tyler Paniagua

Los Angeles,CA

Summary

Organized hospitality professional with track record in creating and executing comprehensive training programs. Known for enhancing team performance and customer service quality through effective training techniques. Focuses on fostering collaborative team environment and ensuring adaptability to changing operational needs. Expertise in coffee preparation, customer relations, and staff development.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Barista Trainer

Starbucks
01.2022 - Current
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
  • Improved barista skills through one-on-one training sessions and practical demonstrations.
  • Taught proper procedures and strategies for success to new employees.

Assistant Manager

Blaze Pizza
09.2020 - 12.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Lead Busser

Porto's Bakery And Cafe
02.2017 - 08.2020
  • Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
  • Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
  • Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
  • Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.

Education

High School Diploma -

St. John Bosco
Bellflower, CA
05-2018

Skills

  • Leadership experience
  • Health and safety compliance
  • Cleanliness standards
  • Employee performance management
  • Staff scheduling
  • Performance monitoring
  • Training materials
  • Team player

Certification

  • EMT - Certified Emergency Medical Technician

Timeline

Barista Trainer

Starbucks
01.2022 - Current

Assistant Manager

Blaze Pizza
09.2020 - 12.2021

Lead Busser

Porto's Bakery And Cafe
02.2017 - 08.2020

High School Diploma -

St. John Bosco

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