Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyler Pomroy

Carlsbad,NM

Summary

Dynamic and dependable Package Delivery Driver with UPS, recognized for consistently exceeding performance metrics in customer satisfaction and on-time deliveries. Skilled in GPS navigation and adept at building strong customer relationships, ensuring efficient and safe handling of packages while maintaining a clean driving record. Committed to delivering excellence in every interaction.

Overview

18
18
years of professional experience

Work History

Package Delivery Driver

UPS
07.2020 - 01.2025
  • Delivered packages to customer doorsteps and business offices.
  • Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
  • Maintained clean driving record and observed relevant traffic laws to reduce risks.
  • Improved customer satisfaction by ensuring timely and accurate package deliveries.
  • Handled packages with care to prevent damage during transit, ensuring that all items arrived in the same condition as when they were initially picked up.
  • Lifted, lowered, and carried packages typically weighing Number pounds throughout regular course of delivery.
  • Maintained a clean driving record while navigating various routes for efficient deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
  • Consistently met or exceeded performance metrics related to on-time deliveries, accuracy, and customer satisfaction ratings.
  • Developed strong relationships with customers through courteous and professional interactions during deliveries.
  • Provided excellent customer service while resolving any issues encountered during the delivery process quickly and efficiently.
  • Assessed customer drop-off locations to identify safest areas to leave packages, hiding packages behind pillars, beside furniture, or beneath doormats to prevent theft.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
  • Prioritized urgent shipments as needed to ensure that critical packages were delivered promptly without compromising other scheduled deliveries.
  • Fostered positive working relationships with regular customers.
  • Elevated customer experience by going above and beyond in accommodating special requests or addressing concerns related to package delivery.
  • Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or store location holding package for pick-up.

Roustabout

Panhandle
08.2019 - 01.2020
  • Followed safety protocols and regulations when performing roustabout duties, reducing risks and hazards.
  • Ensured safe working conditions by adhering to safety guidelines and protocols consistently.
  • Attended all safety meetings and utilized techniques learned to avoid mishaps on job.
  • Assisted roughnecks with tasks and supplied with equipment.
  • Operated various heavy machinery, including forklifts and cranes, for smooth rig operations.
  • Listened carefully to supervisors to understand directions and then carried out all work responsibilities efficiently.
  • Assisted in loading and unloading supplies, contributing to efficient inventory management.
  • Optimized workflow efficiency by coordinating with supervisors regarding task prioritization on the job site.
  • Performed diverse manual labor tasks, digging trenches and laying pipes with superior physical endurance.
  • Bolstered productivity with timely transport of essential tools and materials across the work site.
  • Connected and disconnected pipes, pumps and other production equipment to support functionality.
  • Assisted with rigging and installation of production equipment, pumps and pipes.
  • Fostered teamwork among crew members by providing assistance when necessary during challenging tasks.

Repair Technician

Carlsbad Appliance Service
01.2007 - 08.2019
  • Maintained inventory of repair supplies and ordered parts.
  • Utilized variety of tools and diagnostic equipment to complete repairs.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
  • Repaired and maintained wide range of small and large appliances successfully.
  • Completed all repair and maintenance activities promptly and to high quality standards.
  • Maintained detailed records of repairs, parts inventory, and warranty information for accurate documentation purposes.
  • Followed detailed repair and maintenance procedures for consumer products.
  • Adhered to strict safety protocols while working with potentially hazardous materials or electrical components during the repair process.
  • Dismantled machines and equipment to remove defective parts.
  • Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
  • Consistently met or exceeded performance metrics for repair completion times and customer satisfaction ratings.
  • Consistently maintained a clean, organized, and safe work environment to ensure the efficient completion of repairs and the wellbeing of both employees and customers.
  • Repaired and tested electronic circuit boards, wiring and components.
  • Enhanced customer satisfaction by providing timely and efficient repair services.
  • Maintained up-to-date knowledge of industry advancements, applying new methods to repair processes when beneficial.

Education

Carlsbad High School
Carlsbad, NM
05.2001

Skills

  • Customer service
  • GPS navigation
  • Safe driving
  • Package handling
  • Hand truck operation
  • Loading and unloading
  • Lifting techniques
  • Punctuality
  • Weather adaptation
  • Tail lift operation
  • Warehouse operations
  • Defensive driving
  • Excellent sense of direction
  • Strong working relationships
  • Multitasking
  • Valid Driver's license
  • Customer relationships
  • Ability to lift 50 pounds
  • Customer-oriented
  • Dependability and honesty
  • Customer support
  • Attention to detail
  • Traffic laws and regulations
  • State Driver's license
  • Efficiency and time management

Timeline

Package Delivery Driver

UPS
07.2020 - 01.2025

Roustabout

Panhandle
08.2019 - 01.2020

Repair Technician

Carlsbad Appliance Service
01.2007 - 08.2019

Carlsbad High School

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Tyler Pomroy