Tyler Rowlett
Sacramento,CA
Summary
Skilled in problem-solving and customer service, I excelled at Coastal Concord Logistics by managing high-stress situations and ensuring efficient operations. My expertise in time management and attention to detail led to significant improvements in workflow and service delivery. Demonstrating adaptability and a commitment to excellence, I consistently enhanced operational efficiency and customer satisfaction.
Overview
14
14
years of professional experience
Work History
Dispatcher
Coastal Concord Logistics (Amazon)
Elk Grove, CA
10.2021 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Store Manager
Car Tech of Sacramento
Sacramento, CA
03.2021 - 10.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Supervised guests at front counter, answering questions regarding products.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
DC Volt Technician
Audio Express
Mesa, AZ
12.2010 - 01.2020
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
Education
No Degree - Physical Sciences
Langston University
Langston, OKDiploma - Performing Arts
Sheldon High School
Sacramento, CASkills
- Attention to detail
- Time management
- Problem-solving
- Customer service
- Multitasking and organization
- Improving operations
Timeline
Dispatcher
Coastal Concord Logistics (Amazon)
10.2021 - Current
Store Manager
Car Tech of Sacramento
03.2021 - 10.2021
DC Volt Technician
Audio Express
12.2010 - 01.2020
No Degree - Physical Sciences
Langston University
Diploma - Performing Arts
Sheldon High School