Tyler Schemmel
Washougal
Summary
Proactive business owner and team leader, with experience in overseeing hiring, training, customer service and improving workflow efficiencies. Thrives in a fast-paced work environment, while cultivating the ability to simultaneously manage multiple tasks and responsibilities.
Overview
10
10
years of professional experience
Work History
Shift Leader
Cafe Yumm
09.2022 - Current
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Trained new employees and delegated daily tasks and responsibilities.
Owner
AddaBoys
01.2019 - Current
- Online retailer of vintage advertising and collectibles
- Manage all aspects of business including marketing/promotions, upselling, customer relations, sourcing, inventory management, budgeting and packaging.
Assistant Manager
Portland BagelWorks
01.2018 - 01.2019
- Supported owners to grow the business, create loyal customers and manage a team of five employees
- Promoted to assistant manager within six months because of positive attitude, collaborative approach, and communication skills, in a fast-paced, team-oriented environment.
Assistant Manager
Portland BagelWorks
01.2014 - 01.2017
- Supported owners to grow the business, create loyal customers and manage a team of five employees
- Promoted to assistant manager within six months because of positive attitude, collaborative approach, and communication skills, in a fast-paced, team-oriented environment.
Education
H.S. Diploma -
Grants Pass High School
Grants Pass, ORCertified Personal Trainer (CPT) -
National Academy of Sports Medicine (NASM)
01.2021
CPR Certification -
Cascade Training Center
01.2021
Skills
- Customer Service Management
- Team Motivation
- Policy and Procedure Enforcement
- Flexible Schedule
- Safety compliance
- Policy enforcement
References
- Kim Fisher, 503-569-0936, kimportlandbagelworks@gmail.com, Co-owner of Portland BagelWorks at the time of my employment.
- Brittany Hughes, 360-947-1635, brittany.kaitlyn24@Gmail.com, Manager of Portland BagelWorks at the time of my employment
- Brandon White, 541-787-5192, white.brandon26@Gmail.com, Manager of Regal Cinemas at the time of my employment.
Timeline
Shift Leader
Cafe Yumm
09.2022 - Current
Owner
AddaBoys
01.2019 - Current
Assistant Manager
Portland BagelWorks
01.2018 - 01.2019
Assistant Manager
Portland BagelWorks
01.2014 - 01.2017
H.S. Diploma -
Grants Pass High School
Certified Personal Trainer (CPT) -
National Academy of Sports Medicine (NASM)
CPR Certification -
Cascade Training Center
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