Tyler Schemmel
Washougal
Summary
Proactive business owner and team leader, with experience in overseeing hiring, training, customer service and improving workflow efficiencies. Thrives in a fast-paced work environment, while cultivating the ability to simultaneously manage multiple tasks and responsibilities.
Overview
10
10
years of professional experience
Work History
Shift Leader
Cafe Yumm
500 SE 192nd Ave #400, Vancouver, WA 98683
09.2022 - Current
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Trained new employees and delegated daily tasks and responsibilities.
Owner
AddaBoys
01.2019 - Current
- Online retailer of vintage advertising and collectibles
- Manage all aspects of business including marketing/promotions, upselling, customer relations, sourcing, inventory management, budgeting and packaging.
Assistant Manager
Portland BagelWorks
01.2018 - 01.2019
- Supported owners to grow the business, create loyal customers and manage a team of five employees
- Promoted to assistant manager within six months because of positive attitude, collaborative approach, and communication skills, in a fast-paced, team-oriented environment.
Assistant Manager
Portland BagelWorks
01.2014 - 01.2017
- Supported owners to grow the business, create loyal customers and manage a team of five employees
- Promoted to assistant manager within six months because of positive attitude, collaborative approach, and communication skills, in a fast-paced, team-oriented environment.
Education
H.S. Diploma -
Grants Pass High School
Grants Pass, ORCertified Personal Trainer (CPT) -
National Academy of Sports Medicine (NASM)
01.2021
CPR Certification -
Cascade Training Center
01.2021
Skills
- Customer Service Management
- Team Motivation
- Policy and Procedure Enforcement
- Flexible Schedule
- Safety compliance
- Policy enforcement
References
- Kim Fisher, 503-569-0936, kimportlandbagelworks@gmail.com, Co-owner of Portland BagelWorks at the time of my employment.
- Brittany Hughes, 360-947-1635, brittany.kaitlyn24@Gmail.com, Manager of Portland BagelWorks at the time of my employment
- Brandon White, 541-787-5192, white.brandon26@Gmail.com, Manager of Regal Cinemas at the time of my employment.
Timeline
Shift Leader
Cafe Yumm
09.2022 - Current
Owner
AddaBoys
01.2019 - Current
Assistant Manager
Portland BagelWorks
01.2018 - 01.2019
Assistant Manager
Portland BagelWorks
01.2014 - 01.2017
H.S. Diploma -
Grants Pass High School
Certified Personal Trainer (CPT) -
National Academy of Sports Medicine (NASM)
CPR Certification -
Cascade Training Center