Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyler Smith

Chicago,IL

Summary

Accomplished Leasing Consultant with excellent abilities in customer service, telephone etiquette and issue response. Detailed knowledge of the Chicago -Land rental market for residential properties, and impressive financial management skills. Expert user of Quickbooks.

Overview

3
3
years of professional experience

Work History

Leasing Consultant

TI Communities
01.2024 - Current
  • Streamlined tours and prioritized resident tasks, allowing the company to maintain 98% total occupancy.
  • Handles tenant inquires, complaints and maintenance request in professional and timely matters
  • Maintains accurate records of property expenses, income and tenant information
  • Toured and Leased over 50+ apartments to new prospects.

Accounting Clerk

Ivory Financial Services
01.2021 - 01.2024
  • Identified and resolved internal accounting variances, promoting data accuracy.
  • Managed approximately 50 new businesses calls, emails and ledgers.
  • Improved cash flow management with diligent monitoring of incoming payments and timely collection followups.

Family Support Specialist

Columbia Housing Authority
- 09.2023
  • Conducts direct daily case-management for over 150 low-income housing tenants and their children
  • Writes and applies to several grant applications to various organizations per week, in order to fund educational programs for the housing authority tenants
  • Attends monthly board meeting as representative for over 646 low-income households in Columbia
  • Fair Housing Training Certified (January 2023).

Assistant Property Manager

Aspen Square Management
03.2022 - 11.2022
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
  • Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
  • Organized community events to foster positive relationships between tenants and build a sense of community within the property.

Education

BA in English -

Northern Illinois University
DeKalb, IL
05.2019

Master in Business Management -

University of Missouri
Columbia, MO
01.2024

Skills

Leasing Agent Real Estate Exam

Timeline

Leasing Consultant

TI Communities
01.2024 - Current

Assistant Property Manager

Aspen Square Management
03.2022 - 11.2022

Accounting Clerk

Ivory Financial Services
01.2021 - 01.2024

Family Support Specialist

Columbia Housing Authority
- 09.2023

BA in English -

Northern Illinois University

Master in Business Management -

University of Missouri

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