Tyler Smith
Irving,TX
Summary
Achieved top sales consultant status at MarineMax by leveraging exceptional customer relationship management and consultative sales skills. Excelled in nurturing leads and converting them into satisfied customers, significantly enhancing brand loyalty. Demonstrated proficiency in CRM and persuasive communication, ensuring high levels of customer satisfaction and repeat business. Excelled through drastically changing sales environment by staying ahead of current trends and predicting customer desires.
Overview
5
5
years of professional experience
Work History
Sales Consultant
MarineMax
05.2023 - Current
- Contributed to positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Provided sales and customer service assistance to walk-in traffic
- Developed strong rapport with customers and created positive impression of business.
Sales Consultant
MarineMax Sail and Ski
07.2021 - 05.2023
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Responded to telephone and in-person requests for information.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
Sales Consultant
MarineMax
01.2020 - 07.2021
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
Education
Bachelor of Science - Agricultural Business
University of Arkansas
Fayetteville, AR12.2019
Skills
- Time Management
- Customer Relationship Management
- CRM proficiency
- Product and service knowledge
- Objection handling
- Prospecting skills
- Closing Techniques
- Online Marketing
- Consultative Sales
- Prospect qualification
- Persuasive Communication
- Lead Generation
Timeline
Sales Consultant
MarineMax
05.2023 - Current
Sales Consultant
MarineMax Sail and Ski
07.2021 - 05.2023
Sales Consultant
MarineMax
01.2020 - 07.2021
Bachelor of Science - Agricultural Business
University of Arkansas
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