Tyler Snyder
Kalamazoo
Summary
Detail-oriented dental professional with strong multitasking capabilities. Skilled in patient services, insurance verification, and front office management, focused on optimizing patient flow and enhancing satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dental Receptionist
Robinson Dental
Wayland, MI
12.2024 - Current
- Coordinated insurance verification and billing processes, ensuring accurate patient account management.
- Managed patient scheduling using electronic health record systems to optimize office efficiency.
- Handled multi-line phone system, addressing patient inquiries and directing calls to appropriate staff members.
Dental/Orthodontic Assistant
Robinson Dental
Wayland, MI
05.2024 - 08.2024
- Supported orthodontists by providing chairside assistance during treatments and adjustments.
- Assisted in patient preparation and comfort during orthodontic procedures.
- Managed sterilization of dental instruments to ensure compliance with safety standards.
- Educated patients on oral hygiene practices to promote effective care between visits.
Certified Plebotomist
Bronson Methodist Hospital
601 John St. Kalamazoo, MI 49007
10.2023 - 02.2024
- Collected blood samples following strict safety protocols and procedures.
- Performed venipunctures with precision while minimizing discomfort to patients.
- Maintained accurate patient records and documentation to ensure compliance.
- Epic Software
- Empathy/Sympathy
- Safety Precautions (BBP, Infectious Disease Control, Etc.)
- Inpatient/Outpatient Experience
- Administered pregnancy tests & venipuncture blood draws
- Sterile & Successful Blood Cultures
- Emergency Room Training
- Diverse patient experience
- Medical Device Assembly
- Identifying Patients
- Organization & Cleanliness
- Post and Pre-Op Blood Draws
- Neonate and Pediatric Blood Draws
- Administered Multiple Lab Tests (Urinalysis, Stool Samples, COVID-19, Strep Throat, Etc.)
- Anatomical Knowledge
- Correctly Labeling & Sending Patient Labs
- Responding to STAT Blood Draws
- Assertiveness
Education
High School Diploma -
Kalamazoo Valley Community College
Kalamazoo, MI06-2019
Skills
- Dental terminology
- Appointment scheduling
- Patient services
- Insurance verification
- Adaptability
- Workflow optimization
- Time management
- Accountability
- EDR management
- Patient area sanitation
- Patient documentation
- Billing procedures
- Patient flow management
- Dental radiography
- Treatment room setup
- Data entry
- Office opening and closing
- Maintaining cleanliness
- Multitasking expertise
- Team collaboration
- Fast Learner
- Efficient
- Punctual & Reliable
- Responsible
- Communication skills
- Payment plan management
- Medical chart management
- Phone and email etiquette
- Patient record management
Accomplishments
Dramatic Increase it monthly and yearly company stats for internal referrals, patient return/reschedule rates have increased due to my hospitality, patient care, efficiency, and loyalty.
Certification
Certified Phlebotomist (11/2024)
BLS (6/2026)
Dental Radiography (6/2025)
Timeline
Dental Receptionist
Robinson Dental
12.2024 - Current
Dental/Orthodontic Assistant
Robinson Dental
05.2024 - 08.2024
Certified Plebotomist
Bronson Methodist Hospital
10.2023 - 02.2024
High School Diploma -
Kalamazoo Valley Community College